Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
I irene butler did not give authorizations to iTunes to charge keep safe to my account it is a unknown charge to my account please disputed off of it and replace my money back
hello ,my credit card was charge 9.99 on 03/17/17,i did not autourized this purchase ,thank you
See previous replies, there are instructions for checking what a purchase is and who to contact about it (e.g. iTunes Support if it's on your account ; the card issuer if it isn't)
Was charged twice on jackpot party!
Dear team
I don't know why regularly my bank statement shows unknown payment iTunes.com/billing
Please stop it and refund my money to my account from 01/2016 till now
Hadis
I have a bill on itunes that was cancelled prior to any renewal yet I'm charged $9.99? Feb 25 on card 7014 please return credit to that account.
Thank you also respond on my email
please cancel my subscription of itunes
Please cancel my subscription! I cancelled it a long time ago but still
got a bill
On Mar 25, 2017 11:51 AM, "Apple Support Communities Updates" <
i have the same question
Same answers apply
Itunes been charging me every month and i wanted to cancel it
HI my name is socorro I have a question about my bill
Y'all take $24.99 on my account i want my money back please and i don't no why I'm paying you cause don't buy anything from y'all
How do i cancle
Cancel what ? Purchases that you've done are considered final unless there is an issue with them e.g. app not working as described etc.
apl* iTunes.com/bill on bank statement
