Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
I called early this morning! My daughter order coins on my account., which was not authorized by me. She put my bank account in the negative. Can you please help me solve this issue.
I have a amount on my billing statement that does not belong there, the amount is $20.12 and $6.33
I have iCloud account that I would like to cancel. Please cancel so I can use ATT
Accounts can't be cancelled, just remove any personal info from it and stop using it.
Please cancel so I can use ATT
? An iCloud account has nothing to do with a carrier
R
Reply to its4udo
There is a bill for 19.99 in my bank statement.. I don't know where is that charge from.. please is any way you can help me out? Thanks!
Look at your accounts purchase history, and if applicable family share member accounts - a link with Instructions has been posted multiple times
I need to know how to delete my credit card and the unauthorized amounts on my card! Thank you
Why am I being charged $48.40
I have unauthorized purchases on my account that I don't reconize
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Twice please stop or refund this money because I did not buy or purchases any
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I have been charged twice for coins to Hearts of Vegas slot game, and wish to be reimbursed. On 04/01/17 and on 04/05/17 for $21.76.
How can I contact by phone purchases I have not made?
apl* iTunes.com/bill on bank statement
