Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
Read this post. In principle subscriptions do not qualify for refunds but you can ask via the https://reportaproblem.apple.com pages.
tt2
Also the app is splice https://apps.apple.com/us/app/splice-video-editor-maker/id409838725
Grandkidsr4me wrote:
I had signed up for ABCMOUSE, I can’t use it I need to cancel it
See View, change, or cancel your subscriptions - Apple Support.
tt2
If you read recent replies on this thread you will find posts with instructions - obviously nobody on here can tell you what the charges are for, fellow users don't have access to other users accounts.
This is a user to user support forum. See this earlier post in the thread. If you need to discuss the issue with Apple Support then you will do so by means of a contact form. Links can be found in the support articles.
I will ask the hosts to remove your phone number which you ought not to post to a public forum.
tt2
an unauthorized charge went on my credit card through paypal when I HAD to update payment info to update a free game
Updates are, and always have been, free to download. If you updated payment details when downloading the update : About payment card authorisation holds in the iTunes Store - Apple Support
iTunes went into account and removed payment unauthorized from my account. iTunes need to refund funds back to account. iTunes pay is set up from jasmine *** account. Refund is do imm
[Personal Information Edited by Host]
Ysohard4me wrote:
What is there phone number
Generally issues with unknown charges are resolved through contact forms. You can remove any active payment method from your account if you no longer wish to use it.
See this post.
tt2
GaryCena wrote:
Please cancel my iTunes acct, how do I do so?
See View, change, or cancel your subscriptions - Apple Support to cancel any active subscriptions and Change, add, or remove Apple ID payment methods - Apple Support to remove any active payment methods.
tt2
See previous replies on this thread, if you scroll up the last page on it you will find a post with instructions on how to try and identify what it's for and what to do
? Have you read turingtest2's reply on this page and read the links in it ?
Read the thread. You will find the answer therein.
GB
Try reading the reply immediately above your post, is has instructions for how to try and identify a charge.
Obviously nobody on here can 'show all deductions' from your account, you know that we are just fellow users. You can view what you've bought yourself by looking at your purchase history.
apl* iTunes.com/bill on bank statement
