Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
Neither do we. We are just users like you. Try reading the last couple of pages of this thread. Or just look two posts above yours.
GB
This is a user to user support forum. No one here can cancel anything for you. You may be reacting to phishing messages. See my post above.
tt2
disconcte the itunes
If you cancelled the subscription at least 24 hours prior to its auto-renewal contact iTunes Support
I would to change my credit/debit card number. I plan to cancel the
existing card account
We are fellow users, these are user forums, nobody on here can refund anything. If you think you've been charged when you shouldn't have been contact iTunes Support
See this post. There is nothing your fellow users can do on your behalf. Perhaps you accepted a free trial without cancelling the paid subscription that was to follow.
tt2
They charge me 2 times for apple music
Have you looked to see what the charges are, do they show on your purchase histories ? Not having a phone won't stop a subscription.
I need to give you a new credit card number
You might consider reading the post right above yours, which has a link (the blue text) that tells you what to do to find out when you click on the blue text.
I would request a refund for cancelled iTunes/music subscription. He price was 10.64
apl* iTunes.com/bill on bank statement
