Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
Hey!
On my card statement - ITUNES.COM/BILL
0.99 at 6th November,ITUNES.COM/BILL 28.49 at 16th October , ITuNES.COM/BILL 3.98 at 26th September . I have no idea what it means and how I can cancel it. Please help.
Please cancel this order, I have no idea who order this apps.
It's a good idea to read previous replies before posting, if you had bothered to do so you would know that you are only talking to fellow users on here.
See :
Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
You are charging my bank account and not giving a reason why???
Did you not read the 'We are fellow users' at the start of the post that you replied to ? How am I charging you ? How am I supposed to send you a reason for the charges ?
hello , I didn't buy any music or apps why you charge me $9.99?
but 3 month ago I bought Aster Abebe song and you charged me as that time .
can you explain me please ?? thanks !! still I couldn't find aster Abebe songs can you send me ? thanks again
Nobody on here will know what they are for, and having read the first reply on this thread you know that we are fellow users and therefore nobody on here can stop any charges on your account. See recent replies on this thread for how to try and identify them
I had seen a bill for about 12.99 sometime ago I thought I had cancelled it. I looked at my bank today and saw it was still being charged. I read a similar question that somebody asked so I followed what you told them to do and saw it was a monthly thing I thought just deleting it would remove the charges but obviously it did not. I do not know what that app does it was a VPN SOMETHING FIELD.? Is there any way I can get my money refunded? I did not tell my kids about it which I should have I am not good with this. Thank you for your time and patience in this matter
I have no idea what this charge is for? Can you please cancel whatever it is?
It is destroying my bank account!!!
I would appreciate it very much.
Thank you,
Jennifer *****
*****@ outlook.com
<Personal Information Edited by Host>
Please read my post just above yours, In the meantime I've asked the hosts to edit out your email address from your post. This is a public forum, and including it is an open invite to receive more unwanted phishing mail.
tt2
I have unknown charges to my account. My charge card is capital one quicksilver (8804).
A charge for 6.46 on 11/13/17 and one for 5.39 on 10/20/17. For Apple Music I don’t have. Please explain these recurring charges thanks. Geraldine ****,*****@ ymail.com.
<Personal Information Edited by Host>
Do you have a question for your fellow users about it ? I assume that you've read recent replies on this thread, in which case you should know whether to contact iTunes Support or the card issuer about it
I’m being charged twice a month for itunes. First of all I want that settled and then I want it cancelled. I really think its rude and impersonal when they give you a phone number to call and make you feel like an idiot thinking you can speak to some one and they hang up on you. You have been charging me twice per month for months. I’ve approached you about this before and nothing was done. Well, I’ve done without this before and I can live without it again.
Nobody on here is sending you any emails, if you are receiving them it's because you've requested them, and only you can change that. Go to your profile page on here and change your preferences, click on your name or use https://discussions.apple.com/user-preferences!input.jspa
Paulbugger wrote:
Please stop sending these emails. Thank You
Paul
<Personal Information Edited by Host>
Why don't you read the responses that have already been posted to you that tell you how to stop the emails? WE can't do it for you. You are going to have to do it on your own, and if you follow the instructions that have been provided, you will succeed.
GB
Please resend one of those that informs me how to stop receiving the emails. I have been bombarded with these and I may have deleted it. Paul
Paul
****@ aol.com
<Email Edited by Host>
Click the grey button at the top of the page that reads Following so that it changes to Follow or visit your user preferences page and turn off the option to send email for content that you are following.
Best not to post your email address to a public forum. 😉
tt2
apl* iTunes.com/bill on bank statement
