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Safari opens and prompts me to call 18006568559? What is this ?

Safari opens and prompts me to call 18006568559? What is this ?

Posted on Mar 28, 2015 9:38 AM

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4 replies

Mar 28, 2015 10:26 AM in response to katemilankova27

Adware!!!! Do the following:

go to www. adwaremedic.com and download the software and install it. check updates. and close all programs.

Disconnect for the internet. WFI off, BT off and if you have a network cord, disconnected


1. go to safari preference

2. Go to extensions. (there check if you have some odd or weir extension activated) deleted. Then to privacy Remove all website data.

3. Go t general tap and in home page put www.apple.com or www.google.com, as a example.

4. Close SAFARI.

5. If you have any browser app like chrome, do the same thing.

4. Run the adwaremedic app and run it 2 times. if on the first run you have something, delete it.


Here is the delicate thing you need to do and follow the step.


1. Press any part of the screen, so on the the finder is beside the apple logo on to corner

2. Select the GO tap.

3. Select Go to folder.

4. Copy paste the following ~/Library/Caches and select all that is there and delete al those files.

5. Copy paste the following /Library/Caches and select all that is there and delete all those files.

6. Then Go to FINDER tap and Secure Empty trach. It will take some time, and will depend the amount of file to delete. IF for some reason it stop, click continue.

7. Then, close all and restart the computer.

8. Again run the app adwaremedic app. if all is ok connect again and that should be fine.


If that does not work. post again!!!!.


Hope these help!!!


Happy Adware clenning.

Mar 28, 2015 3:23 PM in response to katemilankova27

It's probably not malware, but a Web scam that only affects your browser, and only temporarily. There are several ways to recover.

1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.

2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.

3. From the Safari menu bar, select

Safari ▹ Preferences... ▹ Security

and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.

Close the malicious window or tab.

Re-enable JavaScript and close the preferences dialog.

4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.

After closing the malicious page, from the menu bar, select

Safari Preferences... Privacy Remove All Website Data

to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

Safari opens and prompts me to call 18006568559? What is this ?

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