Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Crashes since downloading Yosemite

After downloading Yosemite my computer crashes every day. Is there a fix for this or can I uninstall? How to uninstall safely?

I have Passport external drive that was filled up recently but could be used to back up? Can Time machine back up original Safari from this 2009 Mac?

I have not tried any troubleshooting yet.

Here is my EtreCheck.

Thanks, Jane

Problem description:

Yosemite recently downloaded causing Mac to crash over and over

EtreCheck version: 2.1.8 (121)

Report generated March 28, 2015 at 4:16:02 PM PDT

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

iMac (27-inch, Late 2009) (Technical Specifications)

iMac - model: iMac10,1

1 3.06 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

Empty

BANK 1/DIMM0

Empty

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

BANK 1/DIMM1

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

ATI Radeon HD 4670 - VRAM: 256 MB

iMac 2560 x 1440

System Software: ℹ️

OS X 10.10.2 (14C1514) - Time since boot: 1:5:24

Disk Information: ℹ️

ST31000528AS disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (915.53 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GA11N

USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Mitsumi Electric Apple Optical USB Mouse

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Library/Application Support/Symantec/AntiVirus

[not loaded] com.symantec.kext.SymAPComm (11.1.2f17) [Click for support]

/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources

[not loaded] com.symantec.kext.filesecurity (1.3.3f65) [Click for support]

/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymConfidentialData.b undle/Contents/Resources

[not loaded] com.symantec.kext.confidentialData (1.3f44) [Click for support]

/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources

[not loaded] com.symantec.kext.fw (1.0.3f5) [Click for support]

/System/Library/Extensions

[not loaded] com.quantumintech.driver.emwave (2.3.0 - SDK 10.6) [Click for support]

[not loaded] com.symantec.kext.internetSecurity (1.3.2f5) [Click for support]

[not loaded] com.symantec.kext.ips (3.2f8) [Click for support]

[not loaded] com.symantec.kext.pf (4.2.1f7) [Click for support]

Startup Items: ℹ️

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite

Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.hp.help.tocgenerator.plist [Click for support]

[running] com.symantec.uiagent.application.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.symantec.avscandaemon.plist [Click for support]

[running] com.symantec.deepsight-extractor.plist [Click for support]

[running] com.symantec.diskMountNotify.plist [Click for support]

[loaded] com.symantec.MissedTasks.plist [Click for support]

[loaded] com.symantec.navapd.plist [Click for support]

[loaded] com.symantec.navapdaemonsl.plist [Click for support]

[loaded] com.symantec.Sched501-1.plist [Click for support]

[loaded] com.symantec.Sched501-2.plist [Click for support]

[running] com.symantec.sharedsettings.plist [Click for support]

[running] com.symantec.symdaemon.plist [Click for support]

[running] com.symantec.symSchedDaemon.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]

[not loaded] com.zeobit.MacKeeper.Helper [Click for support]

User Login Items: ℹ️

Flux Application (/Applications/Flux.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Dropbox Application (/Applications/Dropbox.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)

HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)

Internet Plug-ins: ℹ️

DirectorShockwave: Version: 11.5.7r609 [Click for support]

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

Google Earth Web Plug-in: Version: 6.2 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.1.4 [Click for support]

RealPlayer Plugin: Version: Unknown

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.7

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

WebEx: Version: 1.0 [Click for support]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Norton\nQuickMenu [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 83.82 GB

Destinations:

My Passport [Local]

Total size: 0 B

Total number of backups: 179

Oldest backup: 2011-04-04 00:58:54 +0000

Last backup: 2014-12-01 02:44:03 +0000

Size of backup disk: Too small

Backup size 0 B < (Disk used 83.82 GB X 3)

Top Processes by CPU: ℹ️

3% WindowServer

1% launchd

0% fontd

0% AppleSpell

0% SymDaemon

Top Processes by Memory: ℹ️

588 MB com.apple.WebKit.WebContent

125 MB Safari

112 MB Pages

77 MB Dropbox

69 MB WindowServer

Virtual Memory Information: ℹ️

541 MB Free RAM

1.89 GB Active RAM

1.35 GB Inactive RAM

510 MB Wired RAM

1.40 GB Page-ins

4 KB Page-outs

Diagnostics Information: ℹ️

Mar 28, 2015, 03:09:20 PM Self test - passed

Mar 28, 2015, 09:45:44 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-03-28-094544_[redacted].crash

Mar 27, 2015, 09:39:53 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-03-27-093953_[redacted].crash

Mar 26, 2015, 08:39:34 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-03-26-083934_[redacted].crash

iMac (27-inch Late 2009)

Posted on Mar 28, 2015 4:33 PM

24 replies

Linc Davis

Level 10

209,547 points

Mar 29, 2015 5:04 PM in response to Dreamingwoman

What exactly happened when it crashed?

Mar 29, 2015 6:32 PM in response to Linc Davis

I was on Facebook. It seemed that Facebook was often the cause of crashes though not always. I also had some other sites up with some audio downloads.

Mar 29, 2015 6:33 PM in response to Dreamingwoman

Everytime it crashes the whirling circle appears and everything is frozen. Only way to turn off is with button on back.

Linc Davis

Level 10

209,547 points

Mar 29, 2015 8:01 PM in response to Dreamingwoman

Please run the test script again and post the results.

Mar 29, 2015 9:13 PM in response to Linc Davis

Start time: 21:05:32 03/29/15

Revision: 1308

Model Identifier: iMac10,1

System Version: OS X 10.10.2 (14C1514)

Kernel Version: Darwin 14.1.0

Time since boot: 7:27

Root access: No

UID: 501

SerialATA

ST31000528AS

Font issues: 4

Diagnostic reports

2015-03-16 SymDaemon crash

2015-03-17 SymDaemon crash

2015-03-18 SymDaemon crash

2015-03-19 SymDaemon crash

2015-03-20 SymDaemon crash

2015-03-21 SymDaemon crash

2015-03-23 SymDaemon crash

2015-03-24 SymDaemon crash

2015-03-25 SymDaemon crash

2015-03-26 SymDaemon crash

2015-03-28 SymDaemon crash

2015-03-29 Pages crash x2

2015-03-29 SymDaemon crash

I/O errors

disk1s3: close: journal 0xffffff8016b2cc20, is invalid. aborting outstanding transactions 1

disk1s3: do_jnl_io: strategy err 0x6 1

Volumes

disk0s2: /

Kernel log

Mar 29 10:08:42 Failed to get hibernate image filename

Mar 29 10:08:42 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:

Mar 29 10:51:48 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 11, packet length = 13) Data Content:

Mar 29 11:11:30 Failed to get hibernate image filename

Mar 29 11:11:30 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:

Mar 29 12:17:23 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 11, packet length = 13) Data Content:

Mar 29 12:52:40 Failed to get hibernate image filename

Mar 29 12:52:41 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:

Mar 29 13:05:37 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 11, packet length = 13) Data Content:

Mar 29 13:40:12 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 11, packet length = 13) Data Content:

Mar 29 13:42:48 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:

Mar 29 15:41:11 Failed to get hibernate image filename

Mar 29 15:41:12 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:

Mar 29 16:28:59 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 11, packet length = 13) Data Content:

Mar 29 16:38:36 Failed to get hibernate image filename

Mar 29 16:38:36 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:

Mar 29 16:46:29 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 11, packet length = 13) Data Content:

Mar 29 17:08:07 Failed to get hibernate image filename

Mar 29 17:08:08 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:

Mar 29 18:28:48 Limiting icmp unreach response from 253 to 250 packets per second

Mar 29 18:29:22 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 11, packet length = 13) Data Content:

Mar 29 19:06:39 Failed to get hibernate image filename

Mar 29 19:06:40 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:

Mar 29 20:34:58 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 11, packet length = 13) Data Content:

Mar 29 21:06:15 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 7, packet length = 9) Data Content:

System log

Mar 29 14:42:12 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[1197]

Mar 29 14:56:42 com.apple.WebKit.WebContent: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 1216 bytes/row.

Mar 29 15:10:18 com.apple.WebKit.WebContent: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 1216 bytes/row.

Mar 29 15:12:16 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[1589]

Mar 29 15:29:32 WindowServer: WSGetSurfaceInWindow : Invalid surface 500555293 for window 156

Mar 29 16:28:59 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[1981]

Mar 29 17:05:49 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[2353]

Mar 29 18:53:01 GoogleSoftwareUpdateDaemon: -[KSOutOfProcessFetcher(PrivateMethods) helperDidTerminate:] The Internet connection appears to be offline. [NSURLErrorDomain:-1009] (The Internet connection appears to be offline. [kCFErrorDomainCFNetwork:-1009])

Mar 29 18:53:02 GoogleSoftwareUpdateDaemon: -[KSOutOfProcessFetcher(PrivateMethods) helperDidTerminate:] The Internet connection appears to be offline. [NSURLErrorDomain:-1009] (The Internet connection appears to be offline. [kCFErrorDomainCFNetwork:-1009])

Mar 29 18:56:01 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[2754]

Mar 29 20:53:17 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[3127]

launchd log

Mar 28 16:13:52 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 28 17:14:52 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 28 18:05:46 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.196, service = com.hp.devicemonitor, error = 119: Service is disabled

Mar 28 18:05:46 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.196, service = com.apple.photostream-agent, error = 119: Service is disabled

Mar 28 18:28:58 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.185, service = com.hp.devicemonitor, error = 119: Service is disabled

Mar 28 18:28:58 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.185, service = com.apple.photostream-agent, error = 119: Service is disabled

Mar 28 20:06:30 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 28 21:07:55 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.187, service = com.hp.devicemonitor, error = 119: Service is disabled

Mar 28 21:07:55 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.187, service = com.apple.photostream-agent, error = 119: Service is disabled

Mar 28 22:08:54 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 28 22:19:32 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.187, service = com.hp.devicemonitor, error = 119: Service is disabled

Mar 28 22:19:32 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.187, service = com.apple.photostream-agent, error = 119: Service is disabled

Mar 28 22:38:32 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.186, service = com.hp.devicemonitor, error = 119: Service is disabled

Mar 28 22:38:32 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.186, service = com.apple.photostream-agent, error = 119: Service is disabled

Mar 28 23:39:31 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 29 01:58:35 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 29 08:25:36 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 29 09:26:35 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 29 11:10:24 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 29 13:27:59 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 29 13:42:11 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.198, service = com.hp.devicemonitor, error = 119: Service is disabled

Mar 29 13:42:11 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.198, service = com.apple.photostream-agent, error = 119: Service is disabled

Mar 29 14:43:09 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 29 16:30:49 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

Mar 29 18:58:44 com.citrixonline.GoToMeeting.G2MUpdate: Service could not initialize: 14C1514: xpcproxy + 14045 [1344][UUID]: 0x2

System services loaded

com.adobe.fpsaud

com.apple.dpd

- status: 75

com.apple.watchdogd

com.google.keystone.daemon

System services disabled

org.samba.winbindd

com.apple.mrt

com.apple.mrt.uiagent

com.citrixonline.GoToMeeting.G2MUpdate

- status: 78

com.google.keystone.system.agent

com.hp.help.tocgenerator

Startup items

/Library/StartupItems/HP IO/HP IO

/Library/StartupItems/HP IO/Resources/version.plist

/Library/StartupItems/HP IO/StartupParameters.plist

Global login items

/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app/

/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app/

User login items

Flux

- /Applications/Flux.app

AdobeResourceSynchronizer

- /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app

Dropbox

- /Applications/Dropbox.app

HP Scheduler

- /Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app

SymSecondaryLaunch

- missing value

HP Product Research

- /Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app

Widgets

HP Ink Widget

iCloud errors

bird 207

cloudd 20

Safari 1

Pages 1

Data packages

/Users/USER/Pictures/iPhoto Library

Contents of /Library/LaunchAgents/com.hp.help.tocgenerator.plist

- mod date: Jul 28 14:08:06 2009

- size (B): 605

- checksum: 95484570

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>RunAtLoad</key>

<true/>

<key>WatchPaths</key>

<array>

<string>/Library/Documentation/Help/Hewlett-Packard</string>

<string>/Library/Documentation/Help/Hewlett-Packard/</string>

</array>

<key>ProgramArguments</key>

<array>

<string>/Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/M acOS/TOCGenerator</string>

</array>

<key>Label</key>

<string>com.hp.help.tocgenerator</string>

</dict>

</plist>

Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist

- mod date: May 21 11:27:06 2011

- size (B): 574

- checksum: 408149527

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.adobe.ARM.UUID</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.zeobit.MacKeeper.Helper

- mod date: Jun 3 07:05:16 2011

- size (B): 541

- checksum: 3228376652

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Disabled</key>

<key>EnvironmentVariables</key>

<dict>

<key>ZBTimeStamp</key>

</dict>

<key>Label</key>

<string>com.zeobit.MacKeeper.Helper</string>

<key>OnDemand</key>

<key>Program</key>

<string>/Applications/MacKeeper.app/Contents/Resources/Helper.app/Contents/MacO S/Helper</string>

</dict>

</plist>

Extensions

/System/Library/Extensions/EPSONUSBPrintClass.kext

- com.epson.print.kext.USBPrintClass

/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/System/Library/Extensions/emWaveSensor.kext

- com.quantumintech.driver.emwave

/System/Library/Extensions/hp_Deskjet_io_enabler.kext

- com.hp.print.hpio.Deskjet.kext

/System/Library/Extensions/hp_Inkjet1_io_enabler.kext

- com.hp.print.hpio.Inkjet1.kext

/System/Library/Extensions/hp_Inkjet2_io_enabler.kext

- com.hp.print.hpio.Inkjet2.kext

/System/Library/Extensions/hp_Inkjet3_io_enabler.kext

- com.hp.print.hpio.Inkjet3.kext

/System/Library/Extensions/hp_Inkjet4_io_enabler.kext

- com.hp.print.hpio.Inkjet4.kext

/System/Library/Extensions/hp_Inkjet5_io_enabler.kext

- com.hp.print.hpio.Inkjet5.kext

/System/Library/Extensions/hp_Inkjet7_io_enabler.kext

- com.hp.print.hpio.inkjet7.kext

/System/Library/Extensions/hp_Inkjet8_io_enabler.kext

- com.hp.print.hpio.inkjet8.kext

/System/Library/Extensions/hp_Inkjet9_io_enabler.kext

- com.hp.print.hpio.Inkjet9.kext

/System/Library/Extensions/hp_Inkjet_io_enabler.kext

- com.hp.print.hpio.Inkjet.kext

/System/Library/Extensions/hp_Laserjet_io_enabler.kext

- com.hp.print.hpio.Laserjet.kext

/System/Library/Extensions/hp_Officejet_io_enabler.kext

- com.hp.print.hpio.Officejet.kext

/System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext

- com.hp.print.hpio.PhotosmartPro.kext

/System/Library/Extensions/hp_Photosmart_io_enabler.kext

- com.hp.print.hpio.Photosmart.kext

/System/Library/Extensions/hp_fax_io.kext

- com.hp.kext.hp-fax-io

/System/Library/Extensions/hp_psa640_io_enabler.kext

- com.hp.hpio.hp_psa640_io_enabler

/System/Library/Extensions/hp_qc_io_enabler.kext

- com.hp.hpio.hp_psa530_630_io_enabler

Applications

/Applications/CompleteDynamics.app

- N/A

/Applications/DING!.app

- com.SouthwestAirlines.DING!1.05

/Applications/Flip4Mac/WMV Player.app

- net.telestream.wmv.player

/Applications/Hewlett-Packard/HP Customer Participation.app

- com.hp.customer.participation

/Applications/Hewlett-Packard/HP Scan.app

- com.hp.scan.app

/Applications/Hewlett-Packard/HP Uninstaller.app

- com.hp.Uninstaller

/Applications/StuffIt/StuffIt Expander.app

- com.stuffit.Expander

/Applications/StuffIt/StuffIt User Guide.app

- com.stuffit.StuffIt_User_Guide

/Applications/TechTool Deluxe.app

- com.micromat.techtooldeluxe

/Applications/Utilities/2009 Aluminum Wireless Keyboard Firmware Update.app

- com.apple.wirelesskeyboardfirmwareupdate2009update

/Applications/Windows Media Player/Windows Media Player.app

- com.microsoft.mediaplayer

/Applications/emWave2.app

- com.heartmath.emwave

/Applications/iWork '09/Keynote.app

- com.apple.iWork.Keynote

/Library/Application Support/Hewlett-Packard/Customer Participation/HP Data Uploader.app

- com.hp.customer.uploader

/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app

- com.hp.productresearch

/Library/Application Support/Hewlett-Packard/OCR/DPE 11.6.app

- com.irislink.mac.DPE

/Library/Application Support/Hewlett-Packard/OCR/Register DPE.app

- com.irislink.mac.RegisterDPE

/Library/Application Support/Hewlett-Packard/Software Update/HP Rules Processor.app

- com.hp.rulesprocessor

/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app

- com.hp.HPScheduler

/Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater

- com.MindVision.VISEX

/Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater/Contents/MacOSClassic/HP Software Updater

- N/A

/Library/Application Support/Hewlett-Packard/Software Update/HPSUSelfUpdatePostScript.app

- N/A

/Library/Application Support/Hewlett-Packard/StudioScan/HPStudioScan.app

- com.hp.scan.HPStudioScan

/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Add Image Files to iPhoto Library.app

- com.apple.automator.Add_Image_Files_to_iPhoto_Library

/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Email Image Files.app

- com.apple.automator.Email_Image_Files

/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Email PDF Files.app

- com.apple.automator.Email_PDF_Files

/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Open Image Files in Preview.app

- com.apple.automator.Open_Image_Files_in_Preview

/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Open PDF Files in Preview.app

- com.apple.automator.Open_PDF_Files_in_Preview

/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Save Image Files in Pictures Folder.app

- com.apple.automator.Save_Image_Files_in_Pictures_Folder

/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Save PDF Files in Documents Folder.app

- com.apple.automator.Save_PDF_Files_in_Documents_Folder

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Add to iPhoto Library.app

- com.apple.automator.Add_to_iPhoto_Library

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email Image.app

- com.apple.automator.Email_Image

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email PDF.app

- com.apple.automator.Email_PDF

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open HP Scan.app

- com.apple.automator.Open_HP_Scan

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open PDF in Preview.app

- com.apple.automator.Open_PDF_in_Preview

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open in Preview.app

- com.apple.automator.Open_in_Preview

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save PDF in Documents.app

- com.apple.automator.Save_PDF_in_Documents

/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save in Pictures.app

- com.apple.automator.Save_in_Pictures

/Library/Application Support/Hewlett-Packard/Workflows/Templates/Destinations/Attach Document Files to Email.app

- com.apple.automator.Attach_Document_Files_to_Email

/Library/Application Support/Hewlett-Packard/Workflows/Templates/Destinations/Attach Image Files to Email.app

- com.apple.automator.Attach_Image_Files_to_Email

/Library/Application Support/Hewlett-Packard/Workflows/Templates/Destinations/Open Files in Application.app

- com.apple.automator.Open_Files_in_Application

/Library/Application Support/Hewlett-Packard/Workflows/Templates/Destinations/Save Files in Folder.app

- com.apple.automator.Save_Files_in_Folder

/Library/Application Support/Hewlett-Packard/Workflows/Templates/Shortcuts/Attach Scanned Documents to Email.app

- com.apple.automator.Attach_Scanned_Documents_to_Email

/Library/Application Support/Hewlett-Packard/Workflows/Templates/Shortcuts/Attach Scanned Images to Email.app

- com.apple.automator.Attach_Scanned_Images_to_Email

/Library/Application Support/Hewlett-Packard/Workflows/Templates/Shortcuts/Open Scanned Items in Application.app

- com.apple.automator.Open_Scanned_Items_in_Application

/Library/Application Support/Hewlett-Packard/Workflows/Templates/Shortcuts/Save Scanned Items in Folder.app

- com.apple.automator.Save_Scanned_Items_in_Folder

/Library/Application Support/Hewlett-Packard/iPhoto Support/Jpeg to iPhoto.app

- com.hp.photo.jpgtoiphoto

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

- com.microsoft.silverlight.sllauncher

/Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app

- com.hp.dynamicTOCGenerator

/Library/Documentation/Help/Hewlett-Packard/flash/howdoi.swf.prj

- N/A

/Library/Documentation/Help/Hewlett-Packard/shrd/flashplayer

- N/A

/Library/Documentation/User Guides And Information.localized/Apple Hardware Test Read Me.app

- com.apple.AppleHardwareTestReadMe

/Library/Printers/hp/Fax/fax.backend

- com.hp.fax

/Library/Printers/hp/Fax/rastertofax.filter

- com.hp.rastertofax

/Library/Printers/hp/cups/filters/commandtohp.filter

- com.hp.print.cups.filter.commandtohp

/Library/Printers/hp/cups/filters/pdftopdf.filter

- com.hp.print.cups.filter.pdftopdf

/Library/Printers/hp/cups/tools/autosetup.tool

- com.hp.print.autosetup

/Users/USER/Downloads/Flux.app

- org.herf.Flux

/Users/USER/Downloads/Magnesium_The_Ultimate_Heart_Medicine.app

- com.imc.ebook_viewer_macosx10_4u

/Users/USER/Downloads/Windows Media Installer

- N/A

/Users/USER/Downloads/Windows Media Installer.1

- N/A

/Users/USER/Downloads/Windows Media Installer.1/Contents/MacOS/Windows Media Installer

- N/A

/Users/USER/Downloads/Windows Media Installer.2

- N/A

/Users/USER/Downloads/Windows Media Installer.2/Contents/MacOS/Windows Media Installer

- N/A

/Users/USER/Downloads/Windows Media Installer/Contents/MacOS/Windows Media Installer

- N/A

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Add Image Files to iPhoto Library.app

- com.apple.automator.Add_Image_Files_to_iPhoto_Library

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Email Image Files.app

- com.apple.automator.Email_Image_Files

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Email PDF Files.app

- com.apple.automator.Email_PDF_Files

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Open Image Files in Preview.app

- com.apple.automator.Open_Image_Files_in_Preview

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Open PDF Files in Preview.app

- com.apple.automator.Open_PDF_Files_in_Preview

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Save Image Files in Pictures Folder.app

- com.apple.automator.Save_Image_Files_in_Pictures_Folder

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Destinations/Save PDF Files in Documents Folder.app

- com.apple.automator.Save_PDF_Files_in_Documents_Folder

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Add to iPhoto Library.app

- com.apple.automator.Add_to_iPhoto_Library

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email Image.app

- com.apple.automator.Email_Image

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email PDF.app

- com.apple.automator.Email_PDF

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open HP Scan.app

- com.apple.automator.Open_HP_Scan

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open PDF in Preview.app

- com.apple.automator.Open_PDF_in_Preview

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open in Preview.app

- com.apple.automator.Open_in_Preview

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save PDF in Documents.app

- com.apple.automator.Save_PDF_in_Documents

/Users/USER/Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save in Pictures.app

- com.apple.automator.Save_in_Pictures

/Users/USER/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app

- com.realnetworks.realplayerdownloaderagent

/Users/USER/Library/Application Support/WebEx Folder/1226/Event Center.app

- com.webex.eventcenter

/Users/USER/Library/Application Support/WebEx Folder/1226/asannotation2.app

- com.webex.asannotation

/Users/USER/Library/Application Support/WebEx Folder/1226/convertpdf.app

- com.webex.convertpdf

/Users/USER/Library/Application Support/WebEx Folder/925/Training Center.app

- com.webex.trainingcenter

/Users/USER/Library/Application Support/WebEx Folder/925/asannotation2.app

- com.webex.asannotation

Frameworks

/Library/Frameworks/Snapfish.framework

- com.hp.snapfishframework

/Library/Frameworks/TSLicense.framework

- net.telestream.license

PrefPane

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/Flip4Mac WMV.prefPane

- net.telestream.wmv.prefpane

Bundles

/Library/Application Support/iWork '09/Frameworks/SFRendering.framework/Versions/A/Resources/SFImageUnit.plugin

- info.emagic.driver.unitor

/Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.shockwave.pluginshim

/Library/Internet Plug-Ins/DirectorShockwave.plugin

- com.macromedia.Flash Player.plugin

/Library/Internet Plug-Ins/Flash Player.plugin

- net.telestream.wmv.plugin

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

- com.Google.GoogleEarthPlugin.plugin

/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.apple.plugin.iPhotoPhotocast

/Library/Internet Plug-Ins/iPhotoPhotocast.plugin

- com.google.o1dbrowserplugin

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.apple.garageband.quicklookgenerator

/Library/QuickLook/GBQLGenerator.qlgenerator

- com.apple.garageband.spotlightimporter

/Library/Spotlight/GBSpotlightImporter.mdimporter

- com.skype.skypeabdialer

/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabsms

/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.citrixonline.mac.WebDeploymentPlugin

/Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

- com.webex.WebEx

/Users/USER/Library/Internet Plug-Ins/WebEx.plugin

- com.cisco_webex.plugin.gpc64

/Users/USER/Library/Internet Plug-Ins/WebEx64.plugin

- com.hp.widget.inkwidget

/Users/USER/Library/Widgets/HP Ink Widget.wdgt

Bundles (new)

/Users/USER/Downloads/EtreCheck.app

- com.etresoft.EtreCheck

Library paths

/Library/Application Support/iWork '09/Frameworks/Inventor.framework/Versions/C/Libraries/libCoin.60.0.0.dylib

/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoCo m.dylib

/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoDt .dylib

/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoFr .dylib

/Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/Resources/eOkaoPt .dylib

/Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/3.0/Frameworks /Core.framework/Versions/3.0/Libraries/libHPIOnetsnmp.5.dylib

/Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/B/Resources/lib/SxC FReader.dylib

/Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/C/Resources/lib/SxC FReader.dylib

/Users/USER/Library/Application Support/Microsoft/Silverlight/DRM/agdrm000.dylib

/Users/USER/Library/Application Support/WebEx Folder/1226/cmcrypto-11.6.32.0.dylib

/Users/USER/Library/Application Support/WebEx Folder/1226/rtp-10.20.23.0.dylib

/Users/USER/Library/Application Support/WebEx Folder/1226/xml-11.18.32.0.dylib

/Users/USER/Library/Application Support/WebEx Folder/1326/cmcrypto.dylib

/Users/USER/Library/Application Support/WebEx Folder/1326/rtp.dylib

/Users/USER/Library/Application Support/WebEx Folder/1326/xml.dylib

/Users/USER/Library/Application Support/WebEx Folder/1426/cmcrypto-29.4.0.1.dylib

/Users/USER/Library/Application Support/WebEx Folder/1426/rtp-29.0.0.1.dylib

/Users/USER/Library/Application Support/WebEx Folder/1426/xml-29.0.0.1.dylib

/Users/USER/Library/Application Support/WebEx Folder/500/atppx-29.0.0.1.dylib

/Users/USER/Library/Application Support/WebEx Folder/500/libcrypto.dylib

/Users/USER/Library/Application Support/WebEx Folder/500/libssl.dylib

/Users/USER/Library/Application Support/WebEx Folder/500/rtp-29.0.0.1.dylib

/Users/USER/Library/Application Support/WebEx Folder/500/wbxbase-29.0.0.1.dylib

/Users/USER/Library/Application Support/WebEx Folder/925/cmcrypto-7.29.11.0.dylib

/Users/USER/Library/Application Support/WebEx Folder/925/msess-7.29.11.0.dylib

/Users/USER/Library/Application Support/WebEx Folder/925/rtp-7.29.11.0.dylib

/Users/USER/Library/Application Support/WebEx Folder/925/xml-7.29.11.0.dylib

App extensions

com.getdropbox.dropbox.garcon

Installations

Adobe Flash Player: 3/14/15, 5:26 AM

Google Voice and Video: 3/5/15, 12:31 PM

Google Voice and Video: 3/5/15, 5:58 AM

Google Voice and Video: 3/4/15, 10:55 PM

Google Voice and Video: 3/4/15, 5:39 PM

Elapsed time (sec): 426

Linc Davis

Level 10

209,547 points

Mar 29, 2015 9:46 PM in response to Dreamingwoman

It's starting to look like you may be dealing with a hardware fault. Before going any further, I suggest you make a "Genius" appointment at an Apple Store to have the machine tested.

Mar 29, 2015 10:01 PM in response to Linc Davis

There is a new hardware drive about 1 1/2 years old from Apple Store. So the hardware fault may have been preceding the upgrade to Yosemite or could upgrading to Yosemite have caused the fault do you think?

Thank you for all of your help. It is a long way to an Apple Store but will make an appointment to do that when I am able.

Jane

Linc Davis

Level 10

209,547 points

Mar 29, 2015 10:08 PM in response to Dreamingwoman

The fault is not necessarily related to the hard drive, or to Yosemite.

Mar 29, 2015 10:49 PM in response to Linc Davis

Right.

Thank you again!

Crashes since downloading Yosemite