Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
IIce updated my credit card info. i have credits in my itune account, yet I can't buy anything. What am I doing wrong?
iPad 2, iOS 8.2
What is preventing you from buying things? You need to provide us with the error message if you want help.
Cheers,
GB
during normal business hours...........just chat with an Apple rep. They will hook it up for you.
Is there some change in country involved? If so, that might explain the difficulty.
IIt says you cannot purchase at this time. Please contact customer support. Which I have. They said they fixed it. Apparently not. I have $17.05 in account and trying to buy Bingo chips for $4.99, I get the same message. I've checked my settings, put on 2 more credit cards, made sure there was no limits, yet the same message! I want my chips, lol
Have you tried going to Settings>iTunes & App Store, and signing out? Click on your Apple ID, then on Sign Out. Then sign back in again and try again.
Also, make sure you have closed the app: double-click the Home key and swipe up on it to close it. Then try again.
Cheers,
GB
II'll try that. Thank you! I'll let you know if it works!
Best of luck! 🙂
GB
OKay, I signed out, then back in. Tried to buy chips and it says " unable to purchase at this time please contact Support at apple/Support/itunes.... I guess I'll have to wait until they're open. Thank you anyways. I just can't play Bingo tonight. I'll live & save money, lol thank you!
All the more to spend come Monday? 🙂
Best of luck - sorry that didn't resolve your issue....
Cheers,
GB
TThanks for trying!!!
You are most welcome! 🙂
Cheers,
GB
I've changed my credit card info, and still have credit on my iTunes account, yet can't purchase anything. What am I doing wrong?
