Iphone 6 battery cannot be charged

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Level 1

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Iphone 6 battery cannot be charged

Iphone 6 cannot be charged. Cable is ok. When connected to mobile, I just get the sign that it needs to be charged. Nothing more happens. iPhone was working fine. This just happened overnight.

The problem is that I am working oversees and the local apple support service, says it cannot help me, because my iPhone comes from a different region.

Does anyone know a solution for any of the problems stated above?

iPhone 6, iOS 8.1.3, Iphone 6 stopped charging battery

Posted on Mar 29, 2015 8:25 AM

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Answer 1

Ralph9430

Level 7

21,762 points

Mar 29, 2015 8:48 AM in response to Fernandomuc

When your battery has completely drained the iPhone will shut down automatically. If you then plug it in to charge it may take 15-30 minutes before it responds. Plug the phone into the charger that came with it and plug that into a good wall outlet. Wait 30 minutes. Then reset the iPhone. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.

If the phone restarts let it continue to charge until the battery is at 100%. If the phone does not start you probably have a hardware failure.

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