You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
WWhen I connect my new iPhone to my computer running windows 8 and open I tunes "photos" is not displayed under my device. I am trying to unload some pictures on to my computer. Also when I connect the phone to the computer, the I phone is not recognized as a device., I also tried another computer running windows 7 and the phone is not recognized either. Thanks for any help
iPhone 6
VERY confusing from the first time I used iTunes years ago, and has not improved...The word "Photos" does not appear on iTunes on my computer under my ipod touch's name. Right clicking does not give any useful choices. As always, dealing with Apple is VERY frustrating...often can't find anything useful on their forum. I have photos on my iPod - everything else shows up (movies, music, etc.) but photos. Yes, I have the latest version of iTunes.
Hello swoop737,
Thank you for using Apple Support Communities.
It looks like you are trying to import photos from your iPhone to your computer. iTunes is only used to sync photos from the computer to the iPhone. The following article provides options to import photos from your iPhone to your computer.
Regards,
Jeff D.
Thanks for the reply and yes I was trying to unload pics from my phone through iTunes. Thanks for the clarification. But I think my problem goes a little deeper than that. Plugging my iPhone into my PC (windows 8.1) the computer does not recognize the phone so I cant transfer pics into a photo program or directly into the file manager. I went through numerous windows trouble shooting guides but still no luck. Is it possible that the ios has a bug?
cg
cg,
Since your iPhone isn't being recognized by iTunes for Windows, I would suggest taking a look at the following article:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
If it is still not working, you might want to take a look at one of Apple's other support recources - https://getsupport.apple.com/GetproductgroupList.action
Cheers,
Jeff D.
This is just another example of how confusing the ITUNES interface is. I was expecting the same thing - that I would see Photos under 'On My Device'. I've always found the ITUNES interface for maintaining / syncing device with desktop confusing - and each iteration of the software only more so...
I do face exactly the same issue. iPhone 5c, trying to import the photos to the PC. The PC for some reason (brand new ASUS with Windows 64-bit 8.1) does not recognize all of them for some reason so I cannot select them and bring them in.
The funny thing is that I have installed also iCloud for Windows, the iCloud is mentioning that is recognizing the number of photos and videos that I have, but I cannot view them in Windows!!!
No photos displayed on my device in iTunes
