Movie downad unsuccesfull.
I downloaded a movie and it stoped, it wouldnt re-download and I cant play it. Can i get my money back, or re-download the movies?
iPad Mini
Newsroom Update
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
I downloaded a movie and it stoped, it wouldnt re-download and I cant play it. Can i get my money back, or re-download the movies?
iPad Mini
Does it show in the Videos app on your iPad, and what happened when you tried to redownload it ?
Depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the film from the Videos app (Edit button top right of the app) and redownload it via the Purchased tab in the iTunes Store app - is that what you tried ?
If you aren't in a country where you can re-download films then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Movie downad unsuccesfull.