Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a 'family' yahoo email address which is shared across several phones. How can I set up my phone so if I delete an email which isn't relevant to me it doesn't automatically delete from the other phones?

I share a yahoo email account with my husband and children. The emails may be for one or more or of us. When an email arrives on my iPhone 5C, if it is not relevant to me (because it's something he is dealing with) then I would like to delete it just from my phone without also deleting from his phone. Or it may be an attachment like a photo which I don't need stored on my phone, but will need to download when I get home and on the PC. He can delete from his Samsung without it deleting on my phone or on the PC, but I've not found a way of setting up my phone so it works the same way. Please can someone tell me which are the best settings to use?

iPhone 5c

Posted on Mar 30, 2015 7:31 AM

Reply
5 replies

Mar 30, 2015 10:33 AM in response to Lawrence Finch

Thanks for your responses so far and I'm sure you will be happy to add a bit of detail.


How do you set it up as POP? If you are familiar with the steps I need to take I would be pleased to know more.


You state that it is a better solution not to share an account. But we've happily run this shared email account for years through half a dozen Blackberrys and most recently the Samsung has let us do the same. It's only the iPhone causing a problem so far.

Mar 30, 2015 1:40 PM in response to isobel289

To set it up as POP you need to delete the account, reboot the phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears (about 10 seconds), then add it back following these instructions: Forcing creation of a POP or IMAP email account


I understand that you have used the same account for many years, but the technology is also changing constantly. Years ago the standard was POP (Post Office Protocol), which was designed at a time when it was inconceivable that anyone would access their email from more than one device. When people started using multiple devices, for the most part they wanted to see changes on one device mirrored on another. A new standard, IMAP (Internet Mail Access Protocol) was developed. With iMAP the master copy of all messages resides on a server, and multiple devices are kept in sync with the server. So if you delete a message from one device it is removed from the server, and then removed from all other devices when they next sync. This is the same way Microsoft Exchange works. Other benefits of IMAP include the ability to have multiple mail folders that are kept in sync across devices. In your case you could use this to create a separate folder for each family member, so they could move messages to their own folder and not clutter up the shared Inbox. Most computer mail readers can even automatically sort incoming mail into folders based on the contents of the message.


IMAP is considered a "higher level" standard than POP. When you create a mail account iOS devices query the server and ask what it supports; if it says it supports IMAP then the account is automatically configured for IMAP. So if you really want POP you must fool it, as described in the link above. In my experience Android devices default to the highest level protocol also, and I suspect newer Blackberries do (although it has been 15 years since I used a BB).

Mar 31, 2015 6:54 AM in response to Lawrence Finch

Many thanks for taking the time to respond. I will follow your POP instructions and let you know how it goes. I assume IMAP has more benefits compared to POP than just the syncing issue, so it seems a shame to have to go back to POP, missing out on potential improvements just to get this one simple feature.


I think with the Blackberrys we did use POP. However the Samsung definitely uses IMAP and still lets us run the family account as we like it. We have a few Apple devices - three iPods and my iPhone - plus an Android tablet and phone (the Samsung), and a Windows phone too. It often seems to me the Apple kit works on the 'in a perfect world' scenario while the Android kit is more 'in the real world'.


Once again, thanks for your reply.

I have a 'family' yahoo email address which is shared across several phones. How can I set up my phone so if I delete an email which isn't relevant to me it doesn't automatically delete from the other phones?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.