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Level 1

8 points

All of my icons have dissappeared from dock and all system icons are gone.

After I installed Yosemite 10.10.2 from scratch and installed an admin user and started configuring, my main user logon went funky. All icons on the dock disappeared, and when I open a Finder window, all icons are gone everywhere.

I have a Mac Pro (Mid 2012) 3.2 GHz Quad-Core Intel Xeon with 20GB RAM

I have already already tried restarting PRAM, repairing permissions, unlocking and restarting dock, deleting dock prefs, deleting finder prefs, creating a new user and switching over to that one. Note: The administrator logon does not have this problem, nor another user logon that was installed before this problem appeared. Pretty much only other software installed is Adobe Creative Cloud, but was not day coincident with that install.

I checked the console and get the following error:

3/30/15 9:36:40.764 AM NotificationCenter[276]: Error returned from iconservicesagent: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.iconservices) UserInfo=0x618000663c80 {NSDebugDescription=connection to service named com.apple.iconservices}

Any ideas?

Mac Pro, OS X Yosemite (10.10.2)

Posted on Mar 30, 2015 10:03 AM

Best reply

Linc Davis

Level 10

209,547 points

Posted on Mar 30, 2015 10:24 AM

Back up all data before continuing.

Please triple-click anywhere in the line below on this page to select it:

mv $TMPDIR../C/*.ic*s .Trash/

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal. Log out or restart the computer. Test.

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16 replies

pmiles

Level 6

16,013 points

Mar 31, 2015 7:14 AM in response to mhechtman

Maybe we should back up a bit and try to understand what actually kicked this all into motion... you said:

"After I installed Yosemite 10.10.2 from scratch and installed an admin user and started configuring, my main user logon went funky."

We're all assuming that you haven't installed anything on your computer other than the base Yosemite installation that everyone else downloads and installs. Is this a modified install in any way? Have you added anything above and beyond the OS to this system? What sort of configurations are we talking about here? Changing the desktop picture, adding iCloud access or something a bit more than what a standard user would do upon being given a new computer with an OS preinstalled?

It is possible that since the problem affects the account you set up and not in Safe Boot that it is directly related to what you did in that one statement you made above. A little more info might lead us to focus on that or eliminate it as a cause.

All of my icons have dissappeared from dock and all system icons are gone.