Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't I activate my IPad with my own apple ID after factory resetting it and removing it off the previous apple ID account?

I got a used IPad from my dad and factory reset it.

After that, it said that it was still connected to his apple ID. I removed it from his account, but it still said it was connected.

I turned it off and on again, but it still said it was connected to his, and couldn't log on with my account.

I tried logging on to it with his account, but it still wouldn't let me do that either, even though it said that it was connected to it.

I tried to factory reset it again, but when I go into ITunes it just asks for the apple ID.

Is there any way to activate it with my own apple ID, or activate it at all now?

Posted on Mar 30, 2015 7:22 PM

Reply
2 replies

Why can't I activate my IPad with my own apple ID after factory resetting it and removing it off the previous apple ID account?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.