Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click… EtreCheck

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Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click… EtreCheck

My computer

Problem description:

My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…

EtreCheck version: 2.1.8 (121)

Report generated 31 de março de 2015 18:29:15 BRT

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Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 250

Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 512 MB

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.2 (14C1514) - Time since boot: 0:25:47

Disk Information: ℹ️

Hitachi HTS545032B9A302 disk0 : (320,07 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors

Core Storage: disk0s2 319.21 GB Online

MATSHITADVD-R UJ-898

USB Information: ℹ️

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.trusteer.rapport.rapportd.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.trusteer.rooks.rooksd.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

User Login Items: ℹ️

iTunesHelper UNKNOWN Hidden (missing value)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Stickies Application (/Applications/Stickies.app)

Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: Java 8 Update 31 Check version

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]

AdobePDFViewer: Version: 10.1.13 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

User internet Plug-ins: ℹ️

npsf_cef: Version: sf 3.3.1.1 [Click for support]

Google Earth Web Plug-in: Version: Unknown

Safari Extensions: ℹ️

DivX HiQ

DivX Plus Web Player HTML5 <video>

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]

MacFUSE [Click for support]

Perian [Click for support]

Trusteer Endpoint Protection [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB

Destinations:

Time Machine Backups [Local]

Total size: 999.86 GB

Total number of backups: 60

Oldest backup: 2012-07-15 01:16:54 +0000

Last backup: 2015-03-29 19:28:06 +0000

Size of backup disk: Excellent

Backup size 999.86 GB > (Disk size 318.84 GB X 3)

Top Processes by CPU: ℹ️

97% rapportd

3% WindowServer

1% mds

0% fseventsd

0% distnoted

Top Processes by Memory: ℹ️

155 MB Safari

120 MB Finder

86 MB rapportd

86 MB WindowServer

69 MB mds_stores

Virtual Memory Information: ℹ️

12.56 GB Free RAM

2.53 GB Active RAM

428 MB Inactive RAM

1.66 GB Wired RAM

1.04 GB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Mar 31, 2015, 06:00:15 PM Self test - passed

Mar 31, 2015, 01:13:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash

Mar 31, 2015, 01:05:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash

Mar 31, 2015, 12:24:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash

Mar 30, 2015, 05:45:38 PM /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]

Mar 30, 2015, 01:52:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash

Mar 29, 2015, 05:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash

Mar 29, 2015, 01:06:38 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang

Mar 29, 2015, 01:02:47 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

MacBook Pro (13-inch Early 2011), OS X Yosemite (10.10.2)

Posted on Mar 31, 2015 2:44 PM

Reply

Answer 1

petermac87

Level 5

7,447 points

Mar 31, 2015 2:47 PM in response to maribrazil

Your Hard Drive may well be failing. Backup your system immediately and then start up holding down Command + R and use Disk Utility to Repair the Disk if possible.

Pete

Reply

Answer 2

Kappy

Level 10

361,849 points

Mar 31, 2015 2:48 PM in response to maribrazil

Open Activity Monitor and kill this process - rapportd.

Reinstalling OS X Without Erasing the Drive

Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

Reinstalling OS X Without Erasing the Drive

Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.

When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.

Reinstall OS X: Select Reinstall OS X and click on the Continue button.

Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Alternatively, see:

Reinstall OS X Without Erasing the Drive

Choose the version you have installed now:

OS X Yosemite- Reinstall OS X

OS X Mavericks- Reinstall OS X

OS X Mountain Lion- Reinstall OS X

OS X Lion- Reinstall Mac OS X

Note: You will need an active Internet connection. I suggest using Ethernet

if possible because it is three times faster than wireless.

Reply

Answer 3

Linc Davis

Level 10

209,649 points

Mar 31, 2015 5:49 PM in response to maribrazil

If this started happening without your having made any changes and without a warning of low disk space, then it's likely that the startup drive, or some other hardware component, is failing. Back up all data immediately, then make a "Genius" appointment at an Apple Store to have the machine tested.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

Reply