Dissatisfied...can I return my nano?

You can return the iPod for a full refund, less a small restocking fee, within the first 14 days of ownership.

Beyond your 14 days, it can't be returned for a refund.
You'd be better off selling it privately on eBay.

I believe you are misreading the warranty.
The warranty covers defects for 1 year. Within that time frame, you can send your iPod to Apple for repair or replacement if the promblem is covered by the warranty.
The 1 year warranty does not give you the right to simply send your iPod back to Apple for a refund whenever you feel like it.

What are options 1 and 2?

Have you called Apple to inquire about this?

what exactly is your problem with your battery, is it an issue of it not lasting long enough for you or is it another issue?

I'm guessing here:

1) Apple will repair it.

2) Apple will replace it.

then option 3. You can try to be the squeeky wheel that gets the grease, but it might take a lot of effort. I'm (again) guessing that Apple will always replace it instead of refunding because they can take the one you turned in and refurbish it (and sell it again).

So yes, Apple could give you a refund. The question is will they. My opinion is that the won't.

But quite frankly, 2 battery problem nanos in a row? Seems odd. What have been your charging habits? It shouldn't take much to get your iPod running consistantly.

iBook G4 (14-inch Mid 2005) 3rd gen iPod (15 GB dock connector)

"If a defect arises and a valid claim is received by Apple within the Warranty Period, at its option, Apple will...(3) refund the purchase price of the product. "

The key words here being "at its option". Apple will most likely repair or replace your Nano. Within the 14 day period, Apple WILL refund your money. After that period, it becomes their option. It's odd that you were having battery problems with two of them.

I think it's been pretty much mentioned here but the wording of the warranty allows Apple to make the choice to refund your money. You do not get to make that choice. Only in an extreme case are you likely to receive a refun this long after the 14 day refund policy. That extreme case would be like that of the lemon laws in most states. If Apple has reasonably attempted on several occasions to rectify the problem (such as several repair attempts on the same issue yet it never gets resolved and they also replaced the unit perhaps more than once and each replacement still had the same defect) then they may decide that it is simply cheaper for them to refund you your money. The likelihood of that type situation occuring is probably slim. Perhaps on the repair issue but if they sent you several replacements and each replacement had the same defect, that would be a once in a billion thing.
The problem with paraphrasing the words of the warranty is that it leaves out very important key words. In your paraphrase you left out the most important words: "...at it's option..."

I wouldn't hold my breath for a refund. But you can receive a replacement or like mentioned before, sell it on Ebay or to someone that is interested in purchasing it from you.

I feel your pain. I just bought 4 Nanos for the kids and something went wrong when they tried to update to latest i-Tunes version. They have kind of given up on their Nanos. I was wondering if somebody had a recommendation for a better replacement?

Hi everyone,

I bought an iPod nano a little while back but it
seemed to be having problems with the battery. I sent
mine in for repairs and got a replacement. The
replacement actually has the same problem too and I
don't want the nano anymore. There's no point in
giving it in for repairs because another replacement
will probably have the same problem.

I am still within one year of purchase so therefore
my warranty should apply right? Can I return my nano
to Apple for a full refund? I was looking all over
the Apple website but could not find a service where
I could return my iPod instead of repairing it.

The Nano is a great player... especially for kids since it's flash memory and all solid state. What kind of problem are you having since you've updated iTunes? You may want to start a new thread as people may see the heading for this and not realize that you have asked a question not related to the original post.

Honestly, the nano is a great player for kids. I assume you bought the new 2nd generation nanos. The problem is, like most new released products the people that buy them in the initial release months tend to be the ones that deal with the bugs that will mostly likely exist. At this time you get the double whammy of a new/upgrade product release AND a new iTunes...double the opportunity for bugs that us early purchasers get the "joy" of experiencing. Like the poster before me mentioned, it might be a good idea to post in another thread or start a new one that specifically explains the problem. There could be a fix that one of the many regulars on here can provide you that would make it so that your kids can truly enjoy their new players. If you are not really interested in that avenue though then I would say that any replacement (I assume you mean a player made by another company) that you choose for your kids should be one that is a flash player (not a hard drive) as it can handle the active lives of kids. Sorry, I can't suggest any brands because I am a generally happy iPod owner for several years and don't know much about other players through personal use. I know other people that have used other brands and there is the even mix of unhappy and happy people....just like with any product.

Good luck with whatever you choose.