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All replies
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Helpful answers
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Apr 8, 2015 7:53 PM in response to giorgosathensby itsmechristinas,★HelpfulPost 8.3 update my Touch ID is working in unlock screen but I'm not being asked for my touch id in app/iTunes Store, just being asked to type in password. I didn't change any settings.
iPhone 6 plus. ios 8.3
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Apr 8, 2015 8:04 PM in response to itsmechristinasby johnjgr,Same here. What is going on? It is really annoying!!
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Apr 8, 2015 8:11 PM in response to giorgosathensby CKinFL,★HelpfulI dont think 8.3 is worth all the headache. My touch has stopped working as well
Anyone found a fix for it
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Apr 8, 2015 8:12 PM in response to giorgosathensby modular747,The first time you use the App Store after restarting, restoring, or updating, you have to enter the password. Touch ID will work on subsequent use.
Also, check that the settings weren't changed during the update:
Settings > Touch iD & Password > iTunes & App Store > ON
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Apr 8, 2015 8:13 PM in response to modular747by CKinFL,I have tried all that and it still not working
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Apr 8, 2015 8:19 PM in response to CKinFLby modular747,Try as needed:
1. Reset phone (no data loss): press both home and lock buttons for at least 10 seconds, releasing when the Apple logo appears (remember that Touch ID won't work for App store on first use)
2. Restore to factory settings as described below. You will have to reenter your fingerprints.
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Apr 8, 2015 8:43 PM in response to modular747by Igorek,why would I want to restore to factory settings if this is clearly problem with 8.3 , to me it looks that it was not even tested properly , software update should fix it . Users should not go and restore all just because 8.3 broke something . It's Apple responsibility to make sure everything works as intended . I am already getting tired every time they release new update something getting broken . More and more like Microsoft works . Apple please get you things straight and fix this **** with touch ID . This is ridiculous, comon ....
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Apr 8, 2015 8:47 PM in response to Igorekby modular747,8.3 is just fine; it was beta tested both by developers and general users for a log time. t's not a problem for me or anyone I know. If it's too much bother for you to troubleshoot your phone, take it to Apple for evaluation.
FYI, this is a user-to-user tech support forum, not Apple Support - they don't read your post.
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Apr 8, 2015 8:53 PM in response to giorgosathensby kakamokoloko,Same here...
Touch ID works to unlock but not to make purchases, App Store asks me for password everytime.
I think is an iOS 8.3 bug... Shame...
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Apr 8, 2015 8:52 PM in response to modular747by akivafr123,what are you talking about? Tons of people are having this problem. http://www.reddit.com/r/iphone/comments/31xnw3/major_ios_83_bug/
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Apr 8, 2015 8:58 PM in response to akivafr123by Igorek,Yes, it's a problem with 8.3 everything was working fine before we updated .
and why I need to troubleshoot every time I install update , if I wanted to do such troubleshooting I would get me android or windows device .
apple was always known as always works , well not anymore
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Apr 8, 2015 9:05 PM in response to Igorekby johnjgr,The 8.3 update had a huge finger id bug! After the update the finger id for App Store downloads is lost. Both in my 64gb iPhone 6 and my 64gb iPhone 6 plus!
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Apr 8, 2015 9:09 PM in response to johnjgrby modular747,The last beta (last week release) worked just fine. But you're right - the released 8.3, which I just installed, broke Touch ID for App store purchases. Haven't tried iTunes.
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