Level 1

9 points

iTunes 12.1.2 will not open

After upgrading to iTunes 12.1.2, iTunes will not launch. Here is what I have found in the console.

4/9/15 11:02:36.319 AM pkd[686]: UNINSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) 10286EB1-CCFD-4E4C-B46A-719EE32C5DAD /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:36.332 AM pkd[686]: INSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) <__NSConcreteUUID 0x7f9d63006450> 5038D233-BD3D-43C0-922A-E494B02F971E /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:36.395 AM pkd[686]: PLUGIN REMOVAL:com.apple.iTunes.today.TodayExtension RESULT:3

4/9/15 11:02:47.130 AM com.apple.dock.ecti[1305]: Failed to connect (textField) outlet from (ECTIHelperApp) to (NSTextField): missing setter or instance variable

4/9/15 11:02:49.947 AM pkd[686]: UNINSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) 5038D233-BD3D-43C0-922A-E494B02F971E /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:49.961 AM pkd[686]: INSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) <__NSConcreteUUID 0x7f9d63504290> D70CDFF3-2BB9-4FFB-AAD8-B7A288DFA3EA /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:50.056 AM pkd[686]: PLUGIN REMOVAL:com.apple.iTunes.today.TodayExtension RESULT:3

4/9/15 11:03:04.929 AM Console[1308]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable

4/9/15 11:03:36.135 AM mdworker[1318]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

4/9/15 11:03:36.799 AM mdworker[1319]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

Any suggestions?

Mac Pro (Late 2013), OS X Yosemite (10.10.3)

Posted on Apr 9, 2015 11:10 AM

123 replies

Scott_Tx

Level 1

8 points

May 1, 2015 1:08 PM in response to sccm_expert

The fix by Ben.d worked. Thanks Ben!

May 14, 2015 10:57 AM in response to Ben.d

FWIW, I too had the fail to launch Itunes. I ran the BenD terminal line but , that didnt help. Then I realzed that Time Machine was doing a rather large backup. I FORCE rebooted my MBP, and ran the terminal line again WITHOUT TM running. I D/L Itunes and reinstalled. First click on Itunes and it now launches fine.

Yachael

Level 1

0 points

May 27, 2015 4:35 PM in response to Ben.d

Could you put this in "dumb" terms. What is the terminal? I am trying to figure this out and fix the issue. I would appreciate any further help!

May 30, 2015 7:44 AM in response to sccm_expert

This is what worked for me. You basically need to go into the app and force open it.

1) double click on finder

2) go to applications and find itunes

3) Right-click on iTunes and select show package contents

4) click on the folder "contents"

5) Then click on the folder "MacOS"

6) Then open the iTunes file that will look like a black square with a green text of exec

7) After that it should open iTunes

Hope this helped some people

Jun 2, 2015 8:46 AM in response to sccm_expert

Worked for me. Thank you!

Jun 2, 2015 10:26 AM in response to Ben.d

what do you mean by open terminal?

Jun 2, 2015 10:28 AM in response to jakubfromct

YOU ARE A BLOODY STAR! well done

Jun 15, 2015 11:26 AM in response to abhayes72

Thanks.. this is the way to do it.. worked for me.

Jun 17, 2015 5:31 AM in response to nalarewop

Thx for the suggested help ran terminal and it asked for a password.

Put in my admin password for my MBP and got this error:

Last login: Wed Jun 17 08:00:53 on console

Jacks-MacBook-Pro:~ Jack$ sudo -r/applications/iTunes.app

usage: sudo -h | -K | -k | -L | -V

usage: sudo -v [-AknS] [-g groupname|#gid] [-p prompt] [-u user name|#uid]

usage: sudo -l[l] [-AknS] [-g groupname|#gid] [-p prompt] [-U user name] [-u

user name|#uid] [-g groupname|#gid] [command]

usage: sudo [-AbEHknPS] [-C fd] [-g groupname|#gid] [-p prompt] [-u user

name|#uid] [-g groupname|#gid] [VAR=value] [-i|-s] [<command>]

usage: sudo -e [-AknS] [-C fd] [-g groupname|#gid] [-p prompt] [-u user

name|#uid] file ...

Jacks-MacBook-Pro:~ Jack$ sudo rm-r/Applications/iTunes.app

WARNING: Improper use of the sudo command could lead to data loss

or the deletion of important system files. Please double-check your

typing when using sudo. Type "man sudo" for more information.

To proceed, enter your password, or type Ctrl-C to abort.

Password:

sudo: rm-r/Applications/iTunes.app: command not found

Jacks-MacBook-Pro:~ Jack$ xosder

-bash: xosder: command not found

Jacks-MacBook-Pro:~ Jack$

Jun 17, 2015 7:37 AM in response to Ben.d

Thx, but tried this and terminal asked for a password. Put in my MBP admin password and No Luck

Jul 17, 2015 10:05 PM in response to Ben.d

Yea Ben - another one helped - I have no idea what I just did but I cut and pasted your text into the terminal browser and it worked! 🙂

Oct 8, 2015 12:34 AM in response to Ben.d

thanks a heap! worked for me.

Oct 9, 2015 6:22 PM in response to jakubfromct

It did open iTunes but if I close it then I need to go through this to reopen it again. Is there a way to be able to just click on the icon? Thanks for your help.

Nov 3, 2015 7:46 AM in response to Ben.d

Thanks. Perfect!

Nov 10, 2015 8:53 AM in response to sccm_expert

Hey, same problem, iTunes not opening - just given the "not responding" status in Activity Monitor.

Tried the Ben.d method of uninstalling and reinstalling 4 separate times, each with a full restart. Didn't fix.

Not sure what else to try.

Suggestions appreciated.

(on Macbook Pro with OS fully up to date)

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iTunes 12.1.2 will not open