Level 1

9 points

iTunes 12.1.2 will not open

After upgrading to iTunes 12.1.2, iTunes will not launch. Here is what I have found in the console.

4/9/15 11:02:36.319 AM pkd[686]: UNINSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) 10286EB1-CCFD-4E4C-B46A-719EE32C5DAD /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:36.332 AM pkd[686]: INSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) <__NSConcreteUUID 0x7f9d63006450> 5038D233-BD3D-43C0-922A-E494B02F971E /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:36.395 AM pkd[686]: PLUGIN REMOVAL:com.apple.iTunes.today.TodayExtension RESULT:3

4/9/15 11:02:47.130 AM com.apple.dock.ecti[1305]: Failed to connect (textField) outlet from (ECTIHelperApp) to (NSTextField): missing setter or instance variable

4/9/15 11:02:49.947 AM pkd[686]: UNINSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) 5038D233-BD3D-43C0-922A-E494B02F971E /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:49.961 AM pkd[686]: INSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) <__NSConcreteUUID 0x7f9d63504290> D70CDFF3-2BB9-4FFB-AAD8-B7A288DFA3EA /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:50.056 AM pkd[686]: PLUGIN REMOVAL:com.apple.iTunes.today.TodayExtension RESULT:3

4/9/15 11:03:04.929 AM Console[1308]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable

4/9/15 11:03:36.135 AM mdworker[1318]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

4/9/15 11:03:36.799 AM mdworker[1319]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

Any suggestions?

Mac Pro (Late 2013), OS X Yosemite (10.10.3)

Posted on Apr 9, 2015 11:10 AM

123 replies

Apr 16, 2015 9:01 AM in response to mesuno

got it. thanks. i actually re-downloaded itunes from their website and installed it and it works, without having to do the terminal commands. not sure what was going on before. it didnt open since the last iTunes update, which i did last friday. thanks again.

Rev Ric

Level 1

8 points

Apr 16, 2015 10:06 AM in response to Ben.d

Ben.d,

I'm a Catholic priest and am somewhat tech challenged.

I can do step one, but how do I do the rest of the steps?

Apr 16, 2015 10:28 AM in response to Rev Ric

Hey there... I so get that.... it's easier than you think.

After step one, go to Spotlight (the little magnifying glass in the top right corner of your screen), type "terminal" and open the app.. it'll just be a small white box.

Where the grey cursor is, paste this: sudo rm -r /Applications/iTunes.app

Hit enter.

Now go back to the iTunes file you downloaded, double- click it and install.

Enjoy your music ;)

Rev Ric

Level 1

8 points

Apr 16, 2015 10:52 AM in response to Maui Todd

Maui Todd,

Thanks for the help... I now have my music back.

BTW Maui, is one of the most beautiful places on earth, you are blessed.

Kahdir

Level 1

5 points

Apr 18, 2015 1:34 AM in response to sccm_expert

Having similar issue.

Wish Apple would fix this instead of having to use a work around 😠

Apr 18, 2015 1:41 PM in response to Ben.d

Went through a lot of steps before finally doing this to fix it. Thanks!

ish_bk

Level 1

0 points

Apr 19, 2015 9:53 AM in response to Ben.d

This worked out great for me. Thank you!

Apr 20, 2015 10:45 AM in response to Ben.d

This worked for me as well, thank you much.

Apr 21, 2015 5:08 AM in response to Ben.d

Thank you ben.d

It worked.

You deserve a pay rise from Apple.

rfTolle

Level 1

0 points

Apr 21, 2015 10:33 PM in response to Holland Davis

Hi,

I was in the same boat. The terminal fix didn't work for me either (I have late 2012 Mac-Mini, running Yosemite OS X version 10.10.3) . It wouldn't accept my admin password, so I couldn't delete iTunes app. I even had my programer friend try the terminal fix for me to make sure I was doing it correctly. Anyway, I finally tried this method to delete/remove iTunes app version 12.1.2 and it worked for me: http://www.tekrevue.com/tip/uninstall-itunes/

What a relief to finally empty the trash and be rid of iTunes 12.1.2. It would never launch/open! I was able to reload/restore my previous version of iTunes from my Carbon Copy Cloner backup (on an external hard drive) and now everything is back to normal working order.

Anyway, hope this method works for you and any others out there who could not get the terminal code method to work on their system.

Apr 21, 2015 11:37 PM in response to rfTolle

Didn't work for me.....where is Apple software update?😠😠

Apr 23, 2015 10:52 AM in response to Ben.d

Thank you so much! I was so angry, but now, I'm grooving.

J Battle

Level 1

10 points

Apr 24, 2015 9:59 AM in response to sccm_expert

Same Problem here

Mac Pro (Late 2010), OS X Yosemite (10.10.3)

J Battle

Level 1

10 points

Apr 24, 2015 10:29 AM in response to Ben.d

I tried your work around it didn't help any other suggestions

Apr 26, 2015 1:20 AM in response to Ben.d

Thanks Ben.d!

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iTunes 12.1.2 will not open