Level 1

9 points

iTunes 12.1.2 will not open

After upgrading to iTunes 12.1.2, iTunes will not launch. Here is what I have found in the console.

4/9/15 11:02:36.319 AM pkd[686]: UNINSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) 10286EB1-CCFD-4E4C-B46A-719EE32C5DAD /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:36.332 AM pkd[686]: INSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) <__NSConcreteUUID 0x7f9d63006450> 5038D233-BD3D-43C0-922A-E494B02F971E /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:36.395 AM pkd[686]: PLUGIN REMOVAL:com.apple.iTunes.today.TodayExtension RESULT:3

4/9/15 11:02:47.130 AM com.apple.dock.ecti[1305]: Failed to connect (textField) outlet from (ECTIHelperApp) to (NSTextField): missing setter or instance variable

4/9/15 11:02:49.947 AM pkd[686]: UNINSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) 5038D233-BD3D-43C0-922A-E494B02F971E /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:49.961 AM pkd[686]: INSTALLED:com.apple.iTunes.today.TodayExtension com.apple.iTunes.today.TodayExtension(12.1.2) <__NSConcreteUUID 0x7f9d63504290> D70CDFF3-2BB9-4FFB-AAD8-B7A288DFA3EA /Applications/iTunes.app/Contents/PlugIns/TodayExtension.appex

4/9/15 11:02:50.056 AM pkd[686]: PLUGIN REMOVAL:com.apple.iTunes.today.TodayExtension RESULT:3

4/9/15 11:03:04.929 AM Console[1308]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable

4/9/15 11:03:36.135 AM mdworker[1318]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

4/9/15 11:03:36.799 AM mdworker[1319]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"

Any suggestions?

Mac Pro (Late 2013), OS X Yosemite (10.10.3)

Posted on Apr 9, 2015 11:10 AM

123 replies

Apr 13, 2015 3:49 PM in response to Ben.d

Ben.d, you're a legend! Thank you so much for your help, it worked 😀

Apr 13, 2015 7:48 PM in response to Ben.d

Much thanks, Ben.d... looks like we all owe you a beer or two or three... your solution worked perfectly for me.

Apr 13, 2015 11:09 PM in response to Ben.d

what do you mean by step 3? i don't understand what sudo rm -r is

Apr 14, 2015 1:45 AM in response to Ben.d

Thanks now work fine!🙂

uaewys

Level 1

4 points

Apr 14, 2015 7:48 AM in response to sccm_expert

Yep, it works. Thank you!

Apr 14, 2015 9:11 AM in response to Ben.d

Yes, thanks Ben.d. That worked for me too.

dkjordan

Level 1

0 points

Apr 14, 2015 2:45 PM in response to Ben.d

This is exactly what I needed...worked perfectly. What the description didn't say was, once you run the terminal line...it will ask you for your password...enter it and iTunes is now gone from your applications menu, then reinstall it and bingo! You're in business! Thanks for the help.

Apr 14, 2015 3:24 PM in response to sccm_expert

Ben.d's Terminal suggestion "sudo rm -r /Applications/iTunes.app" works great!

I am not use to working in Terminal. Make sure there are no quotes. If you do it right Terminal will give you a warning and ask you for your Admin. Password. Your current version of iTunes will be deleted. Re-install iTunes as instructed. And as others have pointed out, remove the old icon from the system doc and start from the Applications finder window. Place new icon in doc.

Apr 15, 2015 8:16 AM in response to sccm_expert

I had the same issue this morning - although I had been using iTunes successfully since the upgrade. Initially, I just downloaded iTunes and reinstalled it,; however this did not work to fix the issue. I next removed the application via the terminal command line and reinstalled. Success!

Apr 15, 2015 11:34 AM in response to bruegge

same problem does apple read these posts and are they going to post a solution?

Apr 15, 2015 10:20 PM in response to sccm_expert

When trying to change the artistes name from Capital letters to normal lower case.

It won't allow you too. I think their is a bug.

Apr 15, 2015 10:40 PM in response to sccm_expert

Thanks Ben.d, you’ve saved me from a nightmare this weekend when I need the iTunes app for an event.

Apr 15, 2015 10:47 PM in response to Ben.d

Thanks Ben.d, your solution has retired my iTunes and saved me from drama for an event this weekend 😎

Definitely a brilliant solution and easy to follow.

Just a note though, to future users, be aware that Terminal will ask for your Admin password.

Also when you type in the command leave out the qoutation marks.

Apr 16, 2015 8:44 AM in response to buckles29

does this method keep itunes library intact?

mesuno

Level 1

10 points

Apr 16, 2015 8:48 AM in response to micheltokiori

Yes it does

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes 12.1.2 will not open