iTunes Radio Won't Play Music

Question

Level 1

25 points

iTunes Radio Won't Play Music

iTunes Radio on my Mac Mini won't play. The songs load up, but no music is played and the progress bar always stays blue (i.e., doesn't show up like a normal song playing where it starts at the beginning and as the song progresses moves towards the end). If I skip a song, it makes no difference. The new song loads up on the player but it doesn't play and the progress bar remains blue all across.

This has been acting up off and on, but it usually would get working after I'd quite iTunes. It started acting up again yesterday and I was unable to get it to play. I then upgraded to Yosemite 10.10.3 overnight and today I upgraded iTunes to 12.1.2

I've signed in and out of my account, reauthorized and reauthorized the computer, signed in and out of iTunes Match to no avail. This only happens on my Mac Mini. I have no problem playing iTunes Radio music on my iMac, iPhone, iPad, etc.

Any suggestions? I have tried just about everything I could think of.

Best regards, Phil

Posted on Apr 9, 2015 2:05 PM

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Answer 1

Apr 9, 2015 4:13 PM in response to philliprodo

Ditto here. Done all you did also. Sign in, sign out. Restarted, checked iTunes Match, Updated Genius....nothing.

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Answer 2

Jun 1, 2015 12:06 PM in response to SuperSizeIt

Same her....

Anyone get anything yet?

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Answer 3

Jul 14, 2015 7:03 AM in response to philliprodo

Having same issue here..

I just subscribed to Apple Music, but haven't been able to listen to any music yet.. When I try to play a song, the progress bar is blue and stays that way, and nothing happens..

I've tried to shut down itunes and start it up again... Nothing.

I've tried to Sign out, under Account and signing in again... Nothing.

I've tried to restart my computer, and launching itunes... Nothing.

But I'm able to start a radio like "Pop Hits", "Soundsystem" and "Charting Now".

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Answer 4

Jul 16, 2015 10:53 AM in response to philliprodo

Same story for me. In an effort to pinpoint the problem, have you noticed that it will work on iOS but not on OSX? I can play radio on my iPhone with no issues. Everything you describe happens when I try to play radio on the iMac.

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Answer 5

Jul 20, 2015 7:19 PM in response to philliprodo

Try sign out of your apple id from iTunes on top right, then quit iTunes, re-open iTunes, and sign in. it works for me😝

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Answer 6

philliprodo Author

Level 1

25 points

Jul 21, 2015 8:39 AM in response to wuzzupallen

Thanks for the feedback. Actually, it was a bit more complicated in my case. Signing out and in of iTunes did not work in my case. I actually had to delete the iTunes app from my MacBook. I then downloaded and installed a new version of iTunes and that seemed to have fixed the problem.

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Answer 7

philliprodo Author

Level 1

25 points

Jul 21, 2015 8:42 AM in response to enertronik

I finally called Apple Tech support. They had me delete the iTunes app from my MacBook (which was a bit more complicated than it should have been as something was locking up the iTunes app and I couldn't simply drag it to trash). I then downloaded and installed iTunes and everything was back to normal. I can now play songs whether in my library or through the Apple Music collection given my subscription to the new Apple Music service. Good luck!

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Answer 8

Jul 25, 2015 11:30 AM in response to wuzzupallen

That solved it for me! Thanks!

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Answer 9

Fly Line

Level 1

9 points

Aug 7, 2015 3:36 PM in response to philliprodo

It looks like I'm in the same boat as you as far as iTunes. Logging off and restarting app doesn't seem to do the trick. I tried dragging itunes to trash, but system will not let me, saying it's needed for OS X. (btw, I am running Lion on a late 2008 MBP) How was it that you were able to uninstall iTunes?

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Answer 10

Aug 9, 2015 7:53 AM in response to philliprodo

I'm having the same problem. They suggested clearing my RAM which I did, after uninstalling and then trying it on a test account. Worked fine on the test account and after I cleared my RAM it played three songs then nothing. I've tried everything. I'm so irritated.

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Answer 11

shj1962

Level 1

8 points

Sep 25, 2017 3:28 PM in response to philliprodo

Sign out of iTunes. Quit iTunes. Relaunch iTunes. Sign into iTunes.

Fixed it for me!

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