Cannot import from Canon Powershot pro1

Question

Level 1

5 points

Cannot import from Canon Powershot pro1

I've always imported my photos with iPhoto simply connecting my Canon Powershot Pro1 to the Mac with a USB cable.

About an year ago I started to have problems: I had to shut down the Mac, connect the camera and then start the Mac again. Connecting the camera to a "turned on" Mac didn't work: I could only see the thumbnails but after clicking "Import all" I got an error message.

Now, switching from iPhoto to Photos, this trick doesn't work anymore and there's no way to import the photos. When the camera is connected, the thumbnails appear successfully in Photo, but I'm unable to complete the import as the following error always occurs:

Unreadable files: 3

The following files could not be imported (they may be an unrecognized file type or the files may not contain valid data)

File name | Reason

IMG_9495.JPG | The operation couldn't be completed (c...

IMG_9496.JPG | The operation couldn't be completed (c...

IMG_9497.JPG | The operation couldn't be completed (c...

Help please

Posted on Apr 11, 2015 6:39 AM

Reply

Answer 1

Old Toad

Level 10

215,760 points

May 15, 2015 10:39 AM in response to collimarco

See if you can use Image Capture or a card reader to download the photos to a folder on the Desktop. See if you can view the photos with Preview. If you can try importing them into Photos. If you still fail to import then we've narrowed down the culprit to Photos and you can report it to Apple via https://www.apple.com/feedback/photos.html.

Reply

Answer 2

May 15, 2015 8:51 AM in response to collimarco

I have this problem too, except with a GoPro Hero3+. I plug in the camera, and Photos (Yosemite 10.10.3) opens and shows thumbnails of both jpg and mp4 videos that look fine. Click Import and the new iMac Retina chugs for a while and then generates the unrecognized file time or may not contain valid data message for all of them. IPhoto, before the OS X upgrade and switch over to Photos always worked fine. Nothing has changed except the elimination of iPhoto in favor of Photos.

Reply