Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
My iPad mini can't install update 8.3. I've downloaded it, and when I try to install it gets stuck at the EULA screen every time. It asks me to agree to the terms of the EULA and when I tap "Agree", It just freezes with the EULA screen showing. I have to shut down the settings app and restart it, and get the same thing, if I try it again. Any suggestions? (I have already powered down and restarted the iPad)
iPad, iOS 5
Hi Marshall,
If you are having an issue with being unable to complete the update to your version of iOS, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L
I am now having the same issue trying to update to 9.1. Why can't my iPad perform a simple update without hanging at the EULA agreement? this is ridiculous. Seriously, does anyone have any suggestions? The last time, I had to take it to the genius bar and all they could suggest was to reset to default and then update and then restore all my apps. Took many hours and I don't really want to do this again. This can't be normal for a simple update!!!
Hangs installing update 8.3
