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Import Error (-9912)

I am trying to import video off my GOPRO and get the error "import error (-9912)". I have tried using image capture, 'photos' and the official GOPRO importer. I am almost certain this is an OSX 10.10.3 problem, not the go pro.


I have tried to repair permissions on the Macbooks drive with no success (just in case something strange had happened with the latest OSX update that change something)


I tried all the import software i have


I formatted the memory card in both the GOPRO and the Macbook, rerecording video, then importing.


Any ideas or suggestions would be greatly appreciated.

MacBook Pro, OS X Yosemite (10.10.3), All up to date

Posted on Apr 11, 2015 1:58 PM

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43 replies

May 23, 2015 10:07 PM in response to flout.music

You are not alone. This issue is not limited to GoPro or even to desktops (iPhone users report similar problems). Since Mac's recent updates, my Mac Mini still recognizes my old Kodak c653--and even shows thumbnails of 75 photos in Image Capture but EVERY attempt to import those photos is met with error -9912. I see enough to know the photos and card are not damaged but can not copy, drag, or do anything without that error stopping me. Prior to recent updates it all worked fine. Mac will blame it on everyone else, tell me to reinstall, require a Kodak update (impossible since 2012), and expect us to replace our equipment to keep up.


If it was a PC, I would manually save/import my photos and find an affordable way to convert them to an acceptable format. Mac removed user access to such things. I also miss the support that PC users have among help forums.


Please share any solution or update and I will too.

Import Error (-9912)

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