How to restore I Pod Touch 5 without knowing the password for I Cloud account.

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How to restore I Pod Touch 5 without knowing the password for I Cloud account.

I have an I Pod touch 5 and i want to restore its data on my I Tunes account but it wouldn't let me, it said that I need to log off of my I Cloud account and turn of the locator thing but I don't know the password. It was originally my sister's friend account but she doesn't use it anymore so she forgot and now I don't know what to do. I just need all of my pictures and I seriously need help, so if anyone know how to do this please help asap because i don't want to loose my pictures!!!!!!!!!!!!!!!!!!

Posted on Apr 11, 2015 7:06 PM

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Answer 1

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gail from maine

Level 9

52,575 points

Apr 11, 2015 7:10 PM in response to Panda_xoxo

Your sister's friend is going to have to retrieve her Apple/iCloud ID, reset the password, and turn off Find My iPhone before you will be able to proceed.

She can find her old Apple/iCloud ID here: FORGOT APPLE IDeers,

Once she figures out what her old Apple/iCloud ID was, she can reset the password here: Apple - My Apple ID

If she cannot remember the answers to her Security Questions, Apple Support can reset them for her:

ACCOUNT SECURITY CONTACT NUMBERS

Once she has retrieved her ID, and reset her password, then she can turn off Find My iPhone, and you will be able to restore the device.

Cheers,

GB

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Answer 2

a4vsa5

Level 1

5 points

Sep 10, 2015 5:56 AM in response to gail from maine

Well, I'm in a similar predicament, but with a twist:

I have two ipod touch device and have restored the newly purchased 6th gen from a backup of the 4th gen

device (that has a 3rd party icloud account I have severed relationship with).

So I have a new doorstop courtesy of the security nuts & bolts. That and incessant icloud password prompting in ios 8.4.1.

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Answer 3

Sep 10, 2015 5:05 PM in response to a4vsa5

I'm confused. You have to sign into iCloud before you can select a backup to set up a new device with....

GB

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