Mac Mini shuts down unexpectedly
OS X Yosemite 10.10.2
Been having issues for the past few months, (oh, who am I kidding, it's been over a year) where Safari gets "hung up", spinning ball of death, blah blah blah. I've made sure to not install any weird apps that are not Apple approved, I have enough memory, I have Norton Anti-Virus, I have ClamAV and I clear out my history and data every evening, but suddenly she's going through menopause, or so it seems. ClamAV has discovered a gazillion Phishing and Trojans in my emails, so I enabled Fire Vault. Since I did that, this has happened at least 3 times in the past few days. I'll be in the middle of an important document, or cleaning out my email boxes from Mail when all of a sudden, screen goes blank. There is no chime, but a message pops up in several languages that says: "Your Mac had to restart unexpectedly" or something of that nature. When I sign back on this is the error report -
Anonymous UUID: 806A3201-5F4A-EFD6-2851-0263EB5B357C
Sun Apr 12 16:47:58 2015
*** Panic Report ***
panic(cpu 3 caller 0xffffff800581a46e): Kernel trap at 0xffffff7f863d6845, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000006163, CR3: 0x0000000011981014, CR4: 0x00000000000626e0
RAX: 0x00000000ffffffe4, RBX: 0xffffff80685db0b0, RCX: 0x0000000000006163, RDX: 0x000000000000002f
RSP: 0xffffff80685dafb0, RBP: 0xffffff80685db3e0, RSI: 0x0000000000000000, RDI: 0xffffff7f863d7200
R8: 0x0000000000006163, R9: 0x000000000000001c, R10: 0xffffff801390be81, R11: 0xffffff801390be21
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x00000000fffffffd, R15: 0xffffff800d8e5280
RFL: 0x0000000000010286, RIP: 0xffffff7f863d6845, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000006163, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff80685dac60 : 0xffffff800572fe41
0xffffff80685dace0 : 0xffffff800581a46e
0xffffff80685daea0 : 0xffffff8005836683
0xffffff80685daec0 : 0xffffff7f863d6845
0xffffff80685db3e0 : 0xffffff7f863e6139
0xffffff80685db410 : 0xffffff7f863e527a
0xffffff80685db890 : 0xffffff7f863e4162
0xffffff80685db8e0 : 0xffffff7f863df3a0
0xffffff80685dba80 : 0xffffff8005d358fa
0xffffff80685dbad0 : 0xffffff80059454b6
0xffffff80685dbb10 : 0xffffff800595c20a
0xffffff80685dbd80 : 0xffffff80059516fb
0xffffff80685dbf50 : 0xffffff8005c4b386
0xffffff80685dbfb0 : 0xffffff8005836e86
Kernel Extensions in backtrace:
com.apple.kext.AppleMatch(1.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffffff 7f863d5000->0xffffff7f863d9fff
com.apple.security.sandbox(300.0)[0DA39A0A-5AF4-3696-B397-8FA104465BC4]@0xfffff f7f863da000->0xffffff7f863f0fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[B28E0B3E-38DF-380A-94C5-8FE108 57152B]@0xffffff7f863c8000
dependency: com.apple.kext.AppleMatch(1.0.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffff ff7f863d5000
BSD process name corresponding to current thread: soagent
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x0000000005400000
Kernel text base: 0xffffff8005600000
__HIB text base: 0xffffff8005500000
System model name: Macmini5,1 (Mac-8ED6AF5B48C039E1)
System uptime in nanoseconds: 51103467901342
last loaded kext at 4772333520260: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f86368000, size 393216)
last unloaded kext at 32755926531518: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f86650000, size 65536)
loaded kexts:
com.symantec.kext.SymAPComm 12.7.1f4
com.symantec.kext.fw 5.3.1f4
com.symantec.kext.ips 3.10.2f23
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.0.1
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleUSBAudio 295.23
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Mac mini (Mid 2011), Mac OS X (10.7.5)