You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Photo Library upload killing internet connection

The new iCloud Photo Library is killing my cable internet connection. It will upload for a little while, greatly slowing down my internet access until eventually it just kills my connection. I have to reset my modem, and Photos will upload a bit more before grinding my connection to a halt again. This is ridiculous, and if I can't get it resolved I'm not going to use this "great new feature" and will stop paying for the extra storage, which I won't need if I go back to Photo Stream.

iMac, OS X Yosemite (10.10.3)

Posted on Apr 13, 2015 7:37 AM

Reply
139 replies

May 28, 2016 1:36 PM in response to Señor Josué

FYI ....... I just installed IOS 9.3.2 in hopes that this might be fixed. 10 minutes after starting the icloud back up on phone the network crawled to a slow burn. Another 5 minutes later the network stopped functioning and the router diagnostics said the modem was not responding. As soon as I canceled the backup the network came back to life.

Jun 20, 2016 8:21 AM in response to Señor Josué

I had a same problem. After long search I have found this from user matt engops on a different forum and this will definitely fix this issue for you. I'm pasting the answer that helped me.

"What you are seeing is due to how one of the fundamental protocols that make up communication on the internet works. Typical web traffic is transferred using a protocol known as TCP, which is a method of transferring data back and forth where the connection verifies that you have received everything. It would be pretty weird if you were trying to load an image or a webpage and parts of it were just missing, right? TCP sends something called "acknowledgements" or ACKs to let the each side know as parts of the data transfer complete, so that if packets arrive late or get lost along the way, TCP can put them back in order or re-send anything that was lost.


But...


If you pin your upload 100% with iCloud or Twitch uploading or whatever, you can't send these ACKs and your download will slow to a crawl as TCP will slow itself down thinking you have a connection issue. This is why if you have a program that does a lot of uploading, if it has the ability to set download/upload limits you should set your upload rate to 75-80% of your upload speed."


In other words you have to limit your upload speed on your router if your using TCP. I limited all my iCloud devices and this fixed the problem.

Oct 13, 2016 6:49 AM in response to Señor Josué

It looks like you need to throttle the connection from you iMac:

https://mayallit.wordpress.com/2015/04/23/how-to-fix-apple-photos-icloud-photo-l ibrary-upload-using-network-link-conditi…


Yes this seems a little ridiculous. When I looked at the network connection on my iMac I noticed many were in the "time_wait" state. From my experience it means the connection is not being closed correctly. A fix for iPhoto should be made available to insure the application doesn't make your internet connection unavailable for other devices in your home network.

iCloud Photo Library upload killing internet connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.