Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Air is locked. What command should I use to reboot? Why is this happening? Pics included

I recently got a MacBook Air from someone who owed me money. The MacBook Air is completely locked and Im not sure how to bypass the secured login screen or which code to use that will boot in an alternative mode. I've tried Command + R, Command + S, Option and none of these three worked. When I press Command + R, I get the following lock screen (the picture is just upside down, not sure why.)




User uploaded file


I own a macbook pro and have reset my password using Command+R. Not sure if MacBook Airs need a different command. When I press Command+S I get a loading screen, then a screen that tells me "Your computer is disabled. Try Again in 60 minutes"


User uploaded fileUser uploaded file


Why is this happening?


What command can I press to bypass this?


Could I put a clean OS on a USB drive and install it that way to have a clean install? If so, how do I boot it, if I can only get to these screens?


Now that my computer is disabled and I have to wait 60 minutes, should I perform the correct command once the time is expired or can I use it immediately, while the disabled time is still active?


Please help!!!!


Also, not sure which OS its running since I can't get pass this to fully inspect the Macbook Air.

MacBook Air, Mac OS X (10.6)

Posted on Apr 14, 2015 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2016 1:20 PM

Same problem occured me. Follow this instruction https://www.ghostlyhaks.com/forum/macbook/555-can-t-unlock-macbook-pro-13-retina -disabled?start=20

thats helped me

3 replies

Apr 14, 2015 3:38 PM in response to J_Kinney1

That is an EFI Firmware Password.


There are only two ways around it: bring it and some money to Apple, who will certainly want proof of ownership, or obtain the password from its previous owner.


A third method that I do not recommend is to pay any number of sketchy third party outfits that allege a means of removing the password. There are several reasons I do not recommend it, among them: I have no personal experience with them, I have no idea if they will be successful, and you may have no recourse if they damage the Mac and render it permanently broken. Apple will certainly refuse service if anyone other than Apple or an authorized Apple repair facility tampers with it.


MacBook Air (Original), MacBook Air (Late 2008), and MacBook Air (Mid 2009): Recovering a lost EFI firmware password - A…


If you lost or forgot your firmware password - Apple Support

Macbook Air is locked. What command should I use to reboot? Why is this happening? Pics included

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.