iPhone 6 plus wont connect with iTunes 12.1.2.27

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iPhone 6 plus wont connect with iTunes 12.1.2.27

Hello,

iTunes is driving me insane. i recently got an iPhone 6 plus and for some odd reason it does not get detected in iTunes (12.1.2.27). there is no device icon in the upper left hand corner (next to Music, Video, TV) like there should be when i plug in my device. I have uninstalled iTunes and everything else associated with Apple (Application Support, Mobile Device Support, Apple Software Update, Bonjour) as well as verified that all files are deleted in my C: drive. With that being said, i have followed This Solution: https://discussions.apple.com/thread/6610010?tstart=0 but to no avail. I have also tried older iTunes versions, and they dont work either. I always 'Trust' this computer on my device each time. not sure why iTunes wont play nice, but Im wondering if anyone can help me out with a fix.

I'm currently running Windows 7 Professional, and iOS 8.3 on my iPhone 6 Plus.

All replies appreciated.

iPhone 6 Plus, iOS 8.3, Wont Recognize Device

Posted on Apr 14, 2015 4:48 PM

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Answer 1

Apr 23, 2015 1:28 PM in response to Greenman2288

It sounds like the driver for the iPhone wasn't installed properly after the update. Here is the article you're going to need to use: iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

It's likely that the first couple of steps aren't going to solve the problem. You're going to need to follow the steps under "Verify that the Apple Mobile USB Driver is Installed." You'll just need to re-install it.

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Answer 2

May 15, 2015 6:41 AM in response to Greenman2288

downgrade itune, (the itune12.0.1.26) work fine

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