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Import problem II (cannot import anything)

HI,

Since upgrade FCPX 10.2 yesterday, I cannot import anything from my Camera or from my SD Card. The media import window seem to work but when I hit the «Import» button, nothing happen.


I can see and play my clip in the Import windows.


I can drag and drop thing from the finder but my movie from my Sony NXCAM AVCHD cannot be drag and drop.


I'll try to import my media from Sony «software tools»... but i prefer work with FCP.


I tried in a new project, in new event and in a new library but nothing work.


Thanks for your help !


Mathieu


MacPro 2x2.8, 32GB,

OS 10.10.3,

FCPX 10.2

Final Cut Pro X, OS X Yosemite (10.10.3), null

Posted on Apr 15, 2015 8:29 AM

Reply
49 replies

May 13, 2015 9:30 AM in response to DDTteknik

so after days on tech support the only way i was able to fix the issue (and a couple other issues in fcp i found), or at least a work around was to create a new user account. once idid that fcpx 10.2 works fine. it ***** i have to keep switching users on my machine to edit but it's better than nothing. now if apple can have a way to fix your original user account without wiping out all you settings that would be good. i hope this helps.

May 13, 2015 4:35 PM in response to Daniel Sass

The confusion is that there's a lot of different things happening to different people for different reasons. Panasonic cameras are having one problem. NXCAM is having a different problem. Some are having user problems. Some are hardware specific, some are software specific, some are different functions in the application depending on how you import. So when someone says


I have the same issue.


I'm just trying to be clear what the same issue is.


Are you using NXCAM Daniel?

May 13, 2015 4:44 PM in response to Tom Wolsky

Thanks Tom,

I expressed my frustration before when the initially reported problem (by Favro) was hijacked by the report of a totally different issue. The inability to use the import button is the issue and is not camera specific. In fact, the camera has nothing to do with it at all (I unplugged all cameras and the problem persisted). The Import button does not work to import anything - sound, pictures, previously imported video, etc.

Import problem II (cannot import anything)

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