Apple Event: May 7th at 7 am PT
Since I updated Yosemite I can't open iTunes. I tried following the troubleshooting but nothing seems to work.
I reinstalled Yosemite; I can't download iTunes when I try I get a file called icBJ4gE5.dmg.part which requires iTunes to open it.
Any suggestions would be helpful (I need non "techy" language)
Thanks
MacBook Pro, OS X Yosemite (10.10.3)
.part means only part of the file has downloaded. When I use Firefox to download files it generates .part until the whole file is downloaded and the .part disappears. If you are downloading from Apple's web site the only thing I can suggest is you try again. A downloading issue through a browser isn't really an iTunes issue. If you are not using a browser to download I would suggest you do as sometimes installing from a stand-alone updater works better than any automated method.
You may also wish to read the links below if you are still having problems:
Apr. 2015 Niel post: Re-install iTunes application - https://discussions.apple.com/thread/6990002?answerId=28055467022#28055467022 - delete the old application first, with instructions on how to do that.
A similar technique by Ben.d using Terminal to delete the application - https://discussions.apple.com/thread/6985231?answerId=28036630022#28036630022 Normally you don't have to delete an old application but this time it seems to be necessary for some.
.part means only part of the file has downloaded. When I use Firefox to download files it generates .part until the whole file is downloaded and the .part disappears. If you are downloading from Apple's web site the only thing I can suggest is you try again. A downloading issue through a browser isn't really an iTunes issue. If you are not using a browser to download I would suggest you do as sometimes installing from a stand-alone updater works better than any automated method.
You may also wish to read the links below if you are still having problems:
Apr. 2015 Niel post: Re-install iTunes application - https://discussions.apple.com/thread/6990002?answerId=28055467022#28055467022 - delete the old application first, with instructions on how to do that.
A similar technique by Ben.d using Terminal to delete the application - https://discussions.apple.com/thread/6985231?answerId=28036630022#28036630022 Normally you don't have to delete an old application but this time it seems to be necessary for some.
Thanks, the link you provided sent me to another post by Frostbite which at least helped me to open iTunes and download some of my content. I don't think it is a permanent solution yet but was a great help. Thank you.
I can't open itunes.
