Can't hear "new email" sound on MacBook Pro

Question

Can't hear "new email" sound on MacBook Pro

This just started recently...

The first time I open up Mail, it usually makes a sound for new mail. When I leave it open and more new emails come in over the day, I never hear the sound.

Again, this problem only started maybe a week ago.

I have a MacBook Pro connected to a Thunderbolt display. My sound output is set to go through my display audio. Sound works fine using Spotify, etc...goes through display audio.

Thoughts?

MacBook Pro with Retina display, iOS 7.0.4

Posted on Apr 21, 2015 9:45 AM

Reply

Answer 1

Johnb-one

Level 6

9,180 points

Apr 21, 2015 9:53 AM in response to Plaxico Schwartz

sure-this kind of thing happens from time to time. go to system preferences, then alerts, and see what it's set to play sound effects through. If that doesn't work, check out Audio MIDI and see what the Line out/Digital out is set to-should be 44100, and the rest of it doesn't matter as much right now. Other than that, go into mail, then preferences, then general, then play sounds for other mail actions. you can also set the new messages sound here, also

that's all I have for now.

John B

Reply

Answer 2

Apr 21, 2015 9:55 AM in response to Plaxico Schwartz

HI

Im a mac user also and love hearing those notifications on both mac & iPhone

ok so there are a few things you can check on you mac sys preferences, also this link may help

Mac Basics: Notifications keep you informed - Apple Support

* Click on sys preferences-> Notifications -> select Mail

* Check if Banners is selected

* then check the other listed items have a tick

* last item in the list "Play Sound For Notifications"

hopefully this will resolve your issue 🙂

Reply

Answer 3

Linc Davis

Level 10

209,649 points

Apr 22, 2015 6:03 AM in response to Plaxico Schwartz

In the Notifications pane of System Preferences, uncheck the Do Not Disturb boxes.

Reply