Can't insert Special Characters/Emoji/Symbols to any document

Since I updated to OSX Yosemite I can no longer insert Special Characters (now called "Emoji and Symbols") to any document: Word, Text Edit, Pages, Keynote etc. Double clicking the symbol doesn't do anything, drag and drop doesn't work and neither does copy and paste. Are there some settings I need to change?

Thanks

MacBook, OS X Yosemite (10.10.2)

Posted on Apr 24, 2015 3:35 AM

Reply
64 replies

May 8, 2016 5:39 AM in response to Tom Gewecke

although the response is not directed at me, since i have the same problem, i'll answer:


pages 5.6.1 (and working with OS X el capitan, 10.11.4).

same problem when composing emails in the mail app. whether replying or composing a new 1: no difference.

yes, i also have the same problem in textedit.

drag & drop works (as does copy/paste).

if i have webroot, i can not find it (and certainly never installed it knowingly).


in addition, i suddenly can no longer hold down a key and have special characters appear (e.g.: french accents or german umlaute such as à, ç or ä, ö, ü). instead the letter just repeats itself as long as i hold down the keyyyyyyyyyyyyyy - which is pretty annoying for someone who writes in different languages.

i know there is a solution as i encountered the problem with the keys before but i can not find it any longer.


y/help!

May 8, 2016 8:58 AM in response to mittgenstein

In addition, I suddenly can no longer hold down a key and have special characters appear (e.g.: french accents or german umlaute such as à, ç or ä, ö, ü). instead the letter just repeats itself as long as i hold down the keyyyyyyyyyyyyyy - which is pretty annoying for someone who writes in different languages.


Launchpad : Other : Terminal.


Copy/paste the following into the Terminal and press return. This will restore the accented characters on a key press. When you are done, quit (command+Q) Terminal.


defaults write -g ApplePressAndHoldEnabled -bool true


Tom's suggestion about other languages is also useful.

May 8, 2016 9:33 AM in response to VikingOSX

hello tom & viking, thanks for the replies!

i tried tom's suggestion (since i saw it first) and am officially floored. not only did it bring back the hold-down feature (with the és and äs etc.), i can now also double-click on emojis again.

apart from the fact that i never disabled any additional keyboard (actually i don't recall ever installing any), it is equally bizarre that i only installed the german keyboard but am now also getting french and norwegian (etc.) characters.

i also don't quite understand how this could be linked to the emojis & special characters via drop-down menu (resp. control-command-spacebar).

in any event: it did fix the problem (for now ;-)) but i am not sure if it solved 1 of many apple-mysteries... 😊

greetings!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't insert Special Characters/Emoji/Symbols to any document

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.