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Sunrise / sunset application does not show time

Hi there!


just set up my Apple Watch and noticed that sunrise / sunset application on all watchfaces always stays empty displaying "--:--"

All other applications seem to work ok.

Anyone else having this problem?

Apple Watch

Posted on Apr 24, 2015 7:05 AM

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Posted on Apr 27, 2015 3:11 AM

The solution is luckily very simple. On your iPhone, go to to Settings: Restrictions: Location Services. Allow for changes. Allow Apple Watch to use location when in use. Then you may click "Do not allow changes" again.

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May 7, 2015 8:46 AM in response to Jyrki Kallio

Thanks, but unfortunately I cannot find this setting on my phone. Are you talking about something in the "Settings" app or the "Watch" app? If the former, I don't see any major category called "restrictions", nor do I see a "restrictions" category in the "Privacy" or "Privacy: Location" areas... (iOS 8.3)


Thanks!

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May 7, 2015 9:02 PM in response to Jyrki Kallio

To add a data point: my watch stopped displaying the sunrise/sunset after being in Airplane Mode and traveling from the West to East Coast of the US. It was blank throughout the evening, through changes in watch faces and a watch reboot. (It also displayed the wrong location in the Astronomical face.) The Weather Glance and app found my current location fine, but the watch faces didn't.


I toggled Location Services off and back on for Apple Watch Faces (on the phone), then toggled Bluetooth off and back on on my iPhone, and shortly after, both the sunrise/set times and the location on the Astronomical face updated.

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May 10, 2015 6:03 AM in response to CipherSwarm

II've been having the same problem now for more than 24 hours.


Sunrise/ sunset times stopped showing on the watch face when I left the house without the watch ( but with my phone) when I came home and the phone reconnected with the watch.


I also noticed the astronomy face is no longer showing my location either and the earth is centred around California, instead of Melbourne, Australia, where I am. The specific sunrise sunset face doesn't show the times of the sun as it swings through the sky.


Have tried many things

- rebooting phone

- rebooting watch

- un pairing and re-pairing the iPhone and watch

- toggling on/ off main location services on phone

- Toggling on/off location services for Apple watch faces only

- toggling on/off bluetooth

- switching different watch faces


Nothing seems to have made any difference.


im assuming the faces get their info for sunrise/sunset from the weather app on the iphone which IS correctly showing my location, the weather, and sunrise/sunset times. For some reason this isn't being sent across to my watch face.


Please help!- anyone with any better ideas? I'm getting very frustrated now. Only had the watch for two weeks and was thrilled with it until now...and these sorts of glitches shouldn't be happening.

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May 10, 2015 8:05 AM in response to PaddyFH

This must be server related issue, then. The same is happening with me: on the complications, only sunrise time is shown (no sunset time even in the evening), and the Solar watch face is titally messed up, telling me it's night, although it shows the sun correctly on the curve (and it's daytime). I have also tried rebooting etc. but nothing works.

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May 11, 2015 6:29 AM in response to Jyrki Kallio

Ok here's the update for me:


I should have added that the loss off the sunrise/sunset I previously mentioned was when I was at a friend's house which is without wi-fi. For the couple of days I was there, nothing seemed to get the watch to update or load the sunrise/sunset complication.


When I returned to my place today, where there is a wifi set up, I turned off my bluetooth on my phone, let my watch show it had disconnected from the phone, and then turned the bluetooth back on my phone.


When I then looked at the location services setting for Apple Watch faces, there was the purple icon to show that it had most recently used location services.

I then looked at my watch face and the sunrise/sunset times were back on! Furthermore, the earth watch face was displaying my location correctly, and finally, the watch face which traces the curve of the sun from rise to sunset, showed the times for night, twilight, dusk etc as I turned the crown.


Definitely some weird glitch going on where they seem to be all inter-related...but somehow, being back on a wifi network seemed to have kickstarted a connection again.


At least it's working for now.

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May 14, 2015 3:21 PM in response to PaddyFH

Thanks for this info! I hit this issue again after flying cross-country again yesterday. Your steps above look like what's necessary to resolve the faces not knowing your current location.


  1. Turn off Wi-Fi and Bluetooth on the iPhone
  2. Make sure the Watch sees it as "Disconnected"
  3. Turn Wi-Fi and Bluetooth back on


After a few moments, I saw the location icon for "Apple Watch Faces" under Location Services: Privacy go purple (i.e. the watch face had grabbed my location). I switched to the Astronomy face and the globe's position updated with my current location a moment later.

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May 21, 2015 11:56 PM in response to Str1atum

I was experiencing the same problem. I tried various suggestions (turning Bluetooth on/off, WiFi on/off, fiddling with the privacy settings, etc.) and nothing helped.


The problem does appear to be related to location services. My Astronomy face would not show my location on the globe.


So I did a simple thing: I opened the Maps app on the Watch and waited for it to get my location.


Sure enough, as soon as the Watch obtained my location I switched back to the Astronomy face and my location appeared on the globe. Switching to other faces showed that the sunrise/sunset time was now correct.


HTH

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May 25, 2015 7:46 AM in response to CipherSwarm

I had the phone away from my watch again for about a day and once again, it lost the info for the sunrise/sunset times when it reconnected back to my phone.


Tried the previous suggestion of turning off bluetooth while connected to wifi and then turning on bluetooth but it simply did not work this time.

Clearly some weird bug on the phone or watch software preventing the sunrise/sunset times to refresh because everything else e.g. location for weather, location on maps app seem to be fine.


Tonight reread this whole thread as I was getting very frustrated and desperate because some techniques which worked for myself and others previously, didn't seem to work again for me. e.g. A few days ago, I tried James Bucanek's method of launching the Maps app on the watch, and straight away, it got my location and sunset/sunrise times came back on the watch faces, but then, when that info disappeared again a few days later, the same method didn't work.


Finally I tried a combo of some of the suggestions already mentioned on this thread and documented all the steps. And... the watch faces for sunrise/sunset showed up, as did my location on the astronomy face. I can't guarantee it is repeatable but it worked tonight anyway.


1. On your iPhone, Under Settings -->Privacy --> Location services -->Apple Watch Faces, switch allow location access to "never"

2. On your iPhone, Under Settings --> wifi --> Forget your wifi network and then rejoin the network.

3. On your iPhone, Under settings --> Bluetooth, turn bluetooth off.

4. On the Watch, from the apps collection, tap on the Weather app. (When I did it, it showed the disconnected from iPhone symbol). I left the watch on this screen. Meanwhile...

5. On the iPhone, turn bluetooth back on. (When I did this, the weather app refreshed and loaded the weather for my current location.)

6. On the iPhone, go back to Privacy --> Location services --> Apple Watch faces, and switch allow location access to "while using the app"

When I hit the back arrow to return to location services main page showing the list of apps, the listing for Apple Watch faces app had a purple icon next to it indicating it recently used my location. This was promising.

7. Finally, on the Watch, go to your collection of apps icon, find and launch the Watch app which will bring up your watch face. Hopefully you should have your sunrise/sunset back, as well as your correct location on the Earth/astronomy watch face, and the times for dawn, twilight etc on the sun tracking watch face.


Good luck! Hope it works for you if you're having problems with this issue.

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May 28, 2015 10:30 AM in response to iownedu

I was reluctant to do the reset and repair process but wish I'd tried it earlier.

According to tech support, that clears out most software issues.

I not only had the missing sunrise / sunset, I was also missing faces in my contacts; and Siri was claiming my boyfriend was not in my contact list when I tried to text him.

I encourage folks to try this - it was a bit of a hassle / took some time:


Watch - Settings - General - Reset


You have to go through the whole process or pairing and then restoring (reminded me of iPod days..)

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May 29, 2015 5:27 AM in response to CarolynD

Out of curiosity, when you do the reset and repair, does it lose data recorded in the Activity app of the iPhone?
More to the point, is it like starting all over again with a brand new watch or does iPhone remember past settings? Not unlike restoring iPhone from its backup on a Mac.

Just to be sure, in "Reset" view, do you "Erase All Content and Settings" or just "Reset Sync Data"?

I have well over 200 apps on my iPhone and it took quite awhile to get the watch set up how I wanted it.

Not thrilled with the idea of going through that process again.

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Sunrise / sunset application does not show time

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