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The Apple Watch won't charge

Hello,


I got myself an Apple Watch today and I am very happy but the problem I have is that when I try to charge it it does not work.

I place the charger, the Apple Watch says that the device in charging properly but in reality the power diminishes as if no charger was plugged in.


Does anyone has this problem or knows how to solve it ?


Thanks

Posted on Apr 24, 2015 1:45 PM

Reply
62 replies

Apr 26, 2015 1:32 AM in response to albraydji

Non of these solutions work for me.


I went to an Apple Store and they tried to plug another charger but it still did not work.

They could not give me a new watch because they have no stock. They told me to call Apple's support so a UPS guy can come take the watch to for repair.


I am going to remain without my watch for 1 week. I am not eligible to the immediate exchange with UPS because I did not subscribe to the Apple Care +. This is outrageous ! Anyway I guess I can't do nothing about that.

Apr 27, 2015 2:07 AM in response to albraydji

I'm in the same situation as you, albraydji. I just signed up (additional £49) for applecare with the hopes that if the charge cable I'm about to test @ the apple store doesnt' work, I can tell them that I'm a AppleCare+ member.


Did they quote you a replacement time if you were an AppleCare member?


It would be pretty bad if they didn't hold at least a few models back from customers to have replacements on hand for this type of stuff.


Anyway, I'll report back here if I find anything @ the store/cables/chargers that work.


For me:

-2 button reset didn't work

-I just unpaired (with 30% left) and it's now saying that I can't re-pair becuase I'm to low on juice.


Feel a bit silly in that Im the first one of my friends to have this, but I'm like, "the sh|t wont charge."

Apr 29, 2015 6:44 AM in response to albraydji

Same issue (watch not charging). Charging green icon did NOT display.

These steps worked for me:

1) Restart (hold down side button, swipe on the Power Off option. Then, hold down Digital Crown and side button at the same time).

Result: issue persists.

2) Reset (iPhone > Apple Watch app > General > Reset > Erase all content and settings > Restore from backup)

Result: Watch interface got stuck after choosing "English" language step.

3) To unstuck watch, plug watch into an *iPad* charger (which outputs 10W instead of 5W) for a couple of seconds.

Result: "Charging" icon immediately displayed for the first time 🙂. I guess it just needed a jump start 😉

Connect back to watch charger will now charge to 100% as expected.

The Apple Watch won't charge

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