Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Andrewbrac
Andrewbrac Author
User level: Level 1
4 points

Unknown error code 5 while restoring.

My iPhone 5s (in recovery mode) continues to tell me to connect to iTunes and when I do, "Your iPhone can't be updated; you must restore to factory settings" comes up so I restore. It does it's thing and when it prepares the phone for restore, unknown error code 5 pops up. Restoring from iOS 8.3. Already looked at Apple Support and there's nothing troubleshooting error code 5.


Any help?

iPhone 5s, iOS 8.3

Posted on Apr 24, 2015 9:13 PM

Reply
1 reply

Unknown error code 5 while restoring.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up