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Unknown error code 5 while restoring.

My iPhone 5s (in recovery mode) continues to tell me to connect to iTunes and when I do, "Your iPhone can't be updated; you must restore to factory settings" comes up so I restore. It does it's thing and when it prepares the phone for restore, unknown error code 5 pops up. Restoring from iOS 8.3. Already looked at Apple Support and there's nothing troubleshooting error code 5.


Any help?

iPhone 5s, iOS 8.3

Posted on Apr 24, 2015 9:13 PM

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1 reply

Unknown error code 5 while restoring.

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