Videos won't import into iTunes 7

Question

Videos won't import into iTunes 7

I want to put some of my own videos onto my new iPod video, but I can't put any videos into iTunes. I've tried dragging and dropping, "import" and "add file". And nothign ever shows up. How am I suppossed to put video into itunes that I don't buy from the iTunes store? Thanks for the help.

Pwerbook G4, Mac OS X (10.3.9), Using iTunes 7 and iPod video.

Posted on Oct 21, 2006 9:17 PM

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Answer 1

Oct 21, 2006 10:39 PM in response to joefreerider603

Can you open your videos with QuickTime?

In the finder, right-click the cideo file and select... Open with QuickTIme....

If it plays in Quicktime it should be importable into iTunes.

Since iTunes is nothing but a large database front end for QuickTime... it has to work in QT.

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Answer 2

Oct 22, 2006 12:57 PM in response to ColonelPanik

I can open them in quicktime. For some reason they won't go into iTunes. The files are .m4v so they should be able to be dropped into itunes or my ipod, but they wont let me add them for whatever reason..

Also, I tried dropping incompatible video into my ipod and it gave me an error message that says the video couldnt be transfered because it's incompatible. I Then tried putting video on my ipod that is compatible and it didn't do anything.

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Answer 3

Oct 22, 2006 8:59 PM in response to joefreerider603

How did you create these files? WHat was the process? Also, DId they EVER work with any version of iTunes?

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Answer 4

Oct 22, 2006 9:15 PM in response to ColonelPanik

I didn't make em. I downloaded them as .mv4. I'm not even concerned right now about getting them onto the ipod. I need to get them into itunes fist of all.
Thanks.

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Answer 5

Oct 22, 2006 9:18 PM in response to joefreerider603

Well without actually being able to examine the files myself - I'm drawing a total blank on this. I'm sorry - anyone else?

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Answer 6

ace1506

Level 1

0 points

Oct 22, 2006 9:59 PM in response to ColonelPanik

I have the same problem....except that I can't even watch videos with iTunes...

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Answer 7

Oct 22, 2006 11:25 PM in response to joefreerider603

ok last ditch effort here:

download iTUnes and Quicktime manually here and try to reinstall both:

http://www.apple.com/ipod/start/
http://www.apple.com/quicktime/download/mac.html

Also, I want you to run Disk Utility and select your disk and under Permissions run a Repair - then restart your mac and try this again...

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Answer 8

gcn

Level 1

0 points

Oct 23, 2006 3:04 AM in response to ColonelPanik

I have exactly the same problem with a twist.

on my imac it works as it should
on my pb its as this problem

the issue with me is that the imac doesn't have usb2 so i have to use the pb to update the ipod.

both computers are running itunes 7.0 and 10.3.9 and the video was put into ipod format with isquint

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Answer 9

Oct 23, 2006 5:03 AM in response to joefreerider603

This also happens with me. I have an Intel Core Duo 17", running iTunes 7.1 with the latest Quicktime, and OS 10.4.4. My movies work great in Quicktime, but won't import into iTunes at all. When I try to drop them on my iPod directly, it tells me that my 5th gen iPod can't display video.

I brought my iPod into work today, and hooked it up to the G5/dual 1.8 tower here, also running iTunes 7, and quicktime (7.1.3 I think?), OS 10.3.9. I was able to drop the videos directly into iTunes, and they showed up fine. I was also able to then put the video on my iPod.

As for the video, I converted them to .mp4 files with a 3rd party converter from .mpg files.

Interested to see what the solution is. Glad I'm not the only one with this problem!

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Answer 10

JustJoe

Level 1

0 points

Oct 23, 2006 6:25 AM in response to joefreerider603

Another variant of the problem. My video ipod had 100 music videos and movies successfully loaded onto it. I 'upgraded' itunes to version 7 in order to install a new nano ipod which was successful.

However now none of my mp4 files play in itunes or quicktime on my video ipod! The audio is ok but video is scrambled. Any ideas why?

Is this a codec issue and can i download codecs anywhere?
All the files were mpgs/avi files converted to mp4 using videora freeware.

Or can I 'rollback' the install somehow? HELP!!

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Answer 11

gcn

Level 1

0 points

Oct 23, 2006 7:27 AM in response to JustJoe

here is my answer to the problem

It was a QT issue I was running 7.04 I've just upgraded to 7.13 and hey presto videos are importing as they should

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Answer 12

Oct 23, 2006 8:49 AM in response to joefreerider603

it seems that resinstall if QT worked for rcn - so everyone hear having weirdness - try a resinstall of both QT & itunes (not thru Software update) and then do a Repair Permissions thru Disk Utility - then try it again.

http://www.apple.com/ipod/start/
http://www.apple.com/quicktime/download/mac.html

eventhough you may have the latest versions - a reinstall may fix something that is broken.

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Answer 13

Oct 23, 2006 2:52 PM in response to ColonelPanik

I repaired permissions in Disk Utility, and re-installed QT 7.1.3 and iTunes 7.1. And what do you know? It worked. Thanks for your help!

-D

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Answer 14

Oct 23, 2006 3:58 PM in response to joefreerider603

I didn't know that a new Quicktime update was put out. I only had 7.0.3, so i instgalled 7.1.3 and it worked. Thanks guys.

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Answer 15

Oct 23, 2006 5:03 PM in response to joefreerider603

Whew - I was beginning to panic... or lose my mind.

Aluminum 15 1.67Ghz G4 PB Mac OS X (10.4.8) also Windows XP Pro SP2

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