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User profile for user: hflazo
hflazo Author
User level: Level 1
5 points

Unable to login to HBO Now in Ipad

Hi:


I was enjoying my free-month trial period of this application. It had been working fine in my Iphone, Mac, Ipad and Ipod Touch.


This morning, however, in my iPad said I needed to renew it. So I followed the steps, when it came the point to enter my used id and password, it said they did not match. I went through the forgotten password button, but received no email.


I tried to turn on and off the subscription in my Itunes account and did not work either. I once got the message that my user id was not in their records.


What else should I try?

iPad Mini, iOS 8.3

Posted on Apr 25, 2015 10:36 AM

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Question marked as Best reply
User profile for user: deggie
deggie
User level: Level 10
167,183 points

Posted on Apr 25, 2015 11:27 AM

Contacting HBO

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9 replies

Unable to login to HBO Now in Ipad

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