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How to remove unwanted device from Heath App source?

For various reasons I ended up resetting my Apple Watch on Friday, and after doing so and setting it up again - I found that I now he duplicate Apple Watch's listed in my "Sources" tab in the Health App. When I click on my active Waych, it says to alter settings I need to go into the Watch App. Bit the inactive watch just says it's no longer paired with my iPhone. I contacted Apple Support and they had me reset my network settings, the watch itself again (Which resulted in another Watch being creared in the device list, despite me warning them of this) and restoring my iPhone. None have worked. There must be some way of removing a device frok the app? Anyone have any idea?

iPhone 6, iOS 8.3

Posted on Apr 26, 2015 1:49 AM

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31 replies

Oct 12, 2015 8:35 PM in response to RobtRoma

I just went to the Apple Store today because Health Kit isn't logging data correctly from either my Apple Watch or iPhone 6 (I will see 1 heart rate recorded and then it disappears). We tried wiping phone and Apple Watch, restoring from iCloud back up, wiping everything again and restoring from iTunes and nothing! My phone registers 3 Apple Watches in Health app / Sources. I can't see a way to delete the 2 that iterations, which do say they are unpaired. Multiple Apple Store guys have no idea what to do... I am just hoping and praying that there is a Health update on the way that will allow us to delete sources at will, since I can't see any other reason for this issue. Pretty sure the unpaired "watches" (copies of the same watch) are overwriting with 0 data - what else could it be?! I bought the Apple Watch solely for its fitness capabilities and testing on my husband's upcoming fitness app... now I'm just venting. But seriously... this is just crazy.

Oct 20, 2015 3:26 PM in response to jrburrows

Same Problem Here as well. I had to have an Apple Watch replaced through Apple Care, when I received the new one I noticed that the old apple watch was still showing as a Source. The OCD part of me wanted it removed to keep it cleaned up and only have active sources listed. I followed some of the advice on the forums, Long Story Short....I now have copies of the same watch showing in sources. Backing up and Restoring your iPhone does nothing. I'm not willing to start all over on everything and not restore a backup which I suspect is why the copies keep showing up.


APPLE!!!! This thread has numerous complaints of the same issue over a period of MONTHS!!!!! Time to pay attention to us and come up out with an update that will allow people to delete old sources from the iOS Health App.

Nov 7, 2015 8:12 AM in response to Bizz79

Same problem here. Went through new Apple Watch OS update just to see it's still not updated. Those things wouldn't have happened with Mr Perfectionist still alive and at the helm of Apple. Too busy creating new products so they don't care anymore about the ones you bought (yesterday or before).


Very sad Apple, it's a bug reported for months and nobody cares

Jan 4, 2016 1:10 PM in response to jrburrows

I thought I was going to go insane trying to figure this one out. I had the same issue.


My fix:


Make sure that in every device list visible in the Health app that you move the newly paired Apple Watch ABOVE the unpaired one(s). Move the unpaired device to the bottom of the list. I rebooted the phone and viola - duplicate upaired watch is GONE.

How to remove unwanted device from Heath App source?

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