I recently updated to Yosemite 10.10.3. I am using Safari 8.0.5.I went to Amazon page to view Kindle ebooks. When I clicked on a book the review page opens and then freezes. I can not move or scroll on the page. I get the spinning ball. I am able to get back to previous page and use that. Contacted amazon "help" no luck. I have not been able to view or purchase a book. What do I do?
McBook Pro 17", Mac OS X (10.6.2)
Help!!! I'm not crazy. I think I'm in love with you. You've summed up my exact problem. Why aren't there more of us experiencing it? That's what I don't get.
I've spent dozens of hours on the phone now with both Apple and Amazon.com. Apple was being good about trying to find a fix. But then the Amazon.com techs said it was an Amazon.com problem.
They sent me an e-mailing on May 16th asking me to call them to go over some more fixes. I called today and got five (5) crazy Amazon.com reps. Four in Jamaica and the last one, in the US, were the worst people I've ever talked to. The last guy, who wouldn't give me his name or put anything in writing, said it wasn't an Amazon.com problem and never had been. I asked if all the phone conversations and e-mails I had were from people who were lying or didn't know as much as he, the phone rep, did. What was really irritating for the past two months has become a nightmare.
I'm going to the Genius Bar tomorrow. I'm going to see if an 'in person' visit results in figuring out what's wrong and how to fix it. I'll let you know someone this week. I'm traveling a lot on Wednesday and Thursday so I'll let you know what I find out!
It's only this computer that I have the problem with; it worked fine for the first couple hundred books. And it stopped working after a software update which makes me think it's related. I've been in the IT industry for almost 30 years and know enough to know that noone has a clue!
I have a MacBook Air, OS X Yosemite Version 10.10.3 purchased October 2014
Thank you. I will be looking for your answer.
I did recently upgrade to 10.10.4 Have not gone on amazon - I use the IPAD - as yet
I had a great guy at the genius bar. I can't say we found the 'reason' but we found a fix for Amazon.com Kindle!
He set up a new user and it all works under the new user. The Apple telephone techs did the same thing but it didn't work for them.
The carrot where you select Kindle has gotten really bad graphically; probably an Amazon.com update. You have to click at the top of the carrot; not on the carrot.
But with the new user I can access everything in the Kindle store, again.
He thinks it's related to my original user library but you have to backup everything on the computer prior to deleting library stuff and I don't have the time right now to do it.
He said to return later and the genius bar will assist in doing it all.
So not a 'real' fix but at least I have access to Amazon.com Kindle store again. No more spinning wheel or Safari Web Content (Not Responding) error messages.
Hope it works for you or, even better, that you find the real fix!
Good luck!
Thanks Beth.
Went on Amazon and used my second email. I was able to get on
Amazon- but then when I clicked the same thing happened. I guess I'll use the iPad.
I was able to get on yesterday - but then I upgraded to the latest OS X build - now problem is back
Different User not email. My User didn't work with Safari or Chrome. The new user works with both and my regular email address!
Sent from my iPhone
Safari freezing on page
