Dial an extension after making a phone call from the Apple Watch?

Is there a way to dial an extension after making a phone call from the Apple Watch? Really need to bring up a keypad after making or accepting a call. I often call automated systems where I have to press 1 or 2 or whatever to get to the correct department. Also I receive calls from a forwarding service where I need to press 1 to accept the call, so again need a keypad for this.


If a keypad feature doesn't exist for the phone app on the Apple Watch, Apple we really need this to effectively make are receive calls!!!

Posted on Apr 27, 2015 8:59 PM

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9 replies

Jun 27, 2015 2:44 PM in response to IdrisSeabright

This is a help forum, so it's so annoying when people don't answer with a direct yes or no. Even worse when you add unnecessary attitude.


NO, the Apple Watch is not set up to go through phone calls that use the automated system (as in "For English, press 1. Para Español, oprima dos.") At this time, you are not able to access the keypad on your Apple Watch when making phone calls.


No need to be snooty by giving a snobby and runaround answer like "As noted, give your feedback to Apple."

Jun 27, 2015 2:56 PM in response to MacEmpress

MacEmpress wrote:


NO, the Apple Watch is not set up to go through phone calls that use the automated system (as in "For English, press 1. Para Español, oprima dos.") At this time, you are not able to access the keypad on your Apple Watch when making phone calls.."

Yes, I gave that answer back in April. Sorry if failing to include the word "No" made it more difficult for you to understand. Please understand that this is a user-to-user technical support forum. No one here can change anything. However, if you want Apple to make changes, the more people who submit feedback to them, the more likely they are to make those changes. It's not being "snotty" to suggest people give feedback to Apple, it's an extremely pragmatic piece of advice if what you want to do is get them to change.


So, have you submitted your feedback?

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Dial an extension after making a phone call from the Apple Watch?

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