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BUG: Exercise app time not showing in Activity app

First thing in the morning, I did an "OPEN" session of "indoor cycling" for 39 minutes, and while both time and calories burned shows in the Exercise app, in the Activity app, my calories burned are counted under "Move", but under "Exercise" did not count the time, still showing 0.


Is anyone else seeing this, or was it a fluke for me?

Posted on Apr 28, 2015 7:54 AM

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159 replies

Aug 23, 2015 5:18 PM in response to hawkwood

I Am having the same issue I hiked 12 miles half of it up hill very strenuous. I was at my max heart rate for at least half the hike. I got three minutes of exercise. My friend had her watch on and she got 220 minutes of exercise credit. I think this is possibly a hardware issue. Although it takes my heart rate fine it won't budge on the exercise minutes. I am going to make an appt with  and get a new watch.

Sep 7, 2015 7:59 PM in response to hawkwood

The exercise ring logic needs to be overhauled. I did a *3 HOUR HIKE* up a very rocky and vertical mountain, all the way to the peak. The app gave me credit for 22 minutes even though my BOM was above 140 for long periods. In the exercise app I started an "outdoor walk" since there Is no better option... Maybe it was looking for horizontal distance? Dunno. My trust is gone on this whole ring-activity thing. ... And why doesn't the phone track workouts and give calories? I can only see rings x days. Not helpful. How many workouts did I do? Who knows? There is no workout app on the phone. Runkeeper does a better job tracking my workouts -- and it gives me an awesome map of my journey. I know it's a first attempt, but I'll be watching on 9/9/15 to see wnat they announce.

Sep 9, 2015 8:09 PM in response to G3gator

Update: GRAND TOTAL for over an hour of brisk outside walking? 8 minutes.

FIRST walk: went for *2* walks today. The first was a brisk 40 minute walk outside with GPS on, exercise app on watch set to "outdoor walk" and wearing watch. It was hot out, I was sweating. I got 5 minutes credit for this walk under "exercise".

SECOND walk: That evening, I went for a 25 minute brisk walk outside, much of which was uphill. I got 3 minutes credit for that.

Love Apple, watched their awesome event live today (9/9/15) but was hoping for more watch magic -- and a significant update to Siri to make it actually useful!

I'm excited to update to WatchOS2 on 9/16/15 but not expecting much regarding their native exercise support.

Sep 13, 2015 1:42 PM in response to hawkwood

I wanted to post my experience with the fitness portion of the Apple Watch, as there have been many questions, complaints, and comments about this, and I am hoping that I can help a little bit by sharing my quest for Apple Watch nirvana. I am in no way saying that this will work for everyone, or that this is everyone’s experience, this only applies to me.


So I have had the watch for 24 days. I have talked to 4 senior advisors, 3 apple geniuses, and have combed through dozens of discussions boards for help, or a definitive answer on my issues with the watch. The watch, in the beginning, was not giving me full credit for exercise, in either the workout app, or the activity app. I originally thought it was only giving me credit when I hit 75% of my max heart rate, which is 134, but this was not consistent. I calibrated, unpaired and paired, unpaired and paired and setup as a new watch, and then recalibrated, I have no tattoos, my heart rate recorded properly to the health app, I have normal blood flow to my arm, my watch was on correctly with skin contact. The last straw was on this past Thursday, where I walked as hard as I could for 36 minutes. I didn’t stop, and my heart rate was in the 140s to 150s for 33 minutes of my 36 minute walk, with an average pace of 3.2 MPH, which according to the ACSM is a brisk walk. GPS tracked me accurately as well. It gave me 0 minutes, and I mean 0 minutes of that walk. I actually ended up with heat exhaustion because it was almost 90 degrees and I walked to fast and hard. 0 minutes given my friends.


Fast forward to two weekends ago, and the 3rd Apple Genius ran a diagnostic on my phone. My phone was completely screwed up in terms of memory placement, including all the fitness apps. So we restored my phone, and then restored the backup. It has fixed half of the problem. If I just use the activity app, without the workout app on the phone, the Activity app counts all of my minutes. The Workout App still gives me 1 or 2 minutes when it is use. And yes, I have used other, and it gives me all the minutes, but it feels like I am cheating. So, my conclusion is that there is something glitch with the Workout app itself that I am hoping will be resolved with the WatchOS 2 release.

It took two more weeks after that (last Friday) where yet another senior OS chat person came back with that "I am not moving fast enough to meet Apple's exercise threshold". Really? 3.2MPH and 145 bmp isn't enough for you people? I am not satisfied with that answer in the least, plus I don't think it's true. 3.2MPH is clearly a brisk walk. And if I don't have the workout app recording the walk, all of my minutes count. I am still trying to decide if I should put up a fight and exchange it for a new watch, and attribute it to hardware rather than software. I still might if the iOS9 and WatchOS 2 doesn't fix anything.


The other thing is that the resting calories are sooooo high. I am a short fat 42 year old lady, Calculations have my BMR at 1844 and my RMR at 1641. Apple has my resting calories at 3363! If I could burn that many calories just resting, I would look like Kristen Chenoweth. I have read that they will be fixing that too. And yes, I have submitted feedback to Apple, and yes, I know they don’t read the boards.


I don’t know if anyone cares, but thought I would share. Thank you!

Sep 20, 2015 6:34 AM in response to Mary1973

TThis app is ridiculous. I just finished a 65 minute jog and got ZERO credit for exercise and calories. considering this thread is 9 pages long and goes back to May, and it still is not fixed, I am seriously considering going back to apple and getting my money back. Seems other apps are far better at these things than Apple is.

Sep 20, 2015 11:42 AM in response to Mary1973

Very interesting and also makes sense...... APPLE please reduce to 70%!


My Husband and I both have AppleWatch..... we do the same exercise (today 12 mile bike ride); my watch recorded 14 minutes of a 77 minute bike ride, whilst the husbands recorded all. His average heart rate being higher than the 75% you say (he's a few years older); my average being less. A few weeks ago a walk around a Lake; numbers are different but outcome the same.


Very frustrating..... I tend to use the "Other" activity app most of the time (except when running) - which then doesn't record mileage or average speed etc....... but it does fill the rings eventually!

Sep 21, 2015 10:31 AM in response to hawkwood

Hi


watchOS 2 - which may address some of the issues discussed here - is available now:


- Ensure that your Apple Watch has at least a 50 percent charge.

- Connect your iPhone to Wi-Fi.

- Keep your iPhone next to your Apple Watch to make sure they're in range.

- Connect your Apple Watch to power, and keep it on the charger until the update is complete.


To download and install the update: on your iPhone, open the Apple Watch app and tap My Watch > General > Software Update - follow the instructions.


More information: Update the software on your Apple Watch - Apple Support

BUG: Exercise app time not showing in Activity app

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