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For some reason, my iPhone 5C won't log into the App Store. I am currently running 8.3. I scroll to the bottom of the App Store to sign in, type my information in, then click sign in. The App store will go back to how it was; unchanged. It still says Sign In at the bottom. How do I fix this?
Good day Goose253501,
It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L
Hello Brett L,
Thanks for taking your time to help. Unfortunately none of these trouble shooting steps resolved my problem. 😟
Hi Goose253501,
Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Brett L
I finally learned how to purchase music from itunes, but once I checked my downloads and my phone nothing is there, and I can"t log back int o my account. this is crazy, especially after giving my credit card number in order to do so.
Thanks for your guys's time. Fortunately, I have fixed the problem. I discovered that it was indeed a software problem. To fix it, I backed up my phone, reset it, then restored it to how it was. This immediately fix the problem. I am now able to log in to anything I need, update apps, and purchase through the iTunes Store while keeping what I originaly had. 🙂
I can't log into the app store
