Anyone else not having any problems accessing iTMS?

hey, i am having the same problem and can not figure it out. I use Road Runner

I tried that trace command and it isnt recognized as an internal or external command, operable program or batch program on my pc.

Having the same problem up in the northeast. ISP is RR.com but does not seem to be related. I also ran a tracer and it looks like Level3 (backbone or server farm) is having the issue. Any thoughts?

_______________________________________________________

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\itunes>tracert phobos.apple.com

Tracing route to phobos.apple.com [17.250.236.65]
over a maximum of 30 hops:


3 7 ms 8 ms 9 ms pos1-0.ptldmeptl-rtr01.nyroc.rr.com [24.25.160.4
9]
4 26 ms 26 ms 25 ms rdc-24-92-224-61.nyroc.rr.com [24.92.224.61]
5 33 ms 26 ms 24 ms son0-0-1.syrcnyspp-rtr06.nyroc.rr.com [24.92.224
.229]
6 42 ms 33 ms 36 ms 4.78.166.241
7 37 ms 58 ms 40 ms ge-7-0-0.mp2.Philadelphia1.Level3.net [209.247.9
.253]
8 112 ms 110 ms 112 ms as-0-0.bbr1.SanJose1.Level3.net [64.159.1.133]
9 111 ms 111 ms 113 ms so-14-0.hsa3.SanJose1.Level3.net [4.68.114.154]

10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 APPLE-COMPU.hsa3.SanJose1.Level3.net [4.79.60.6] reports: Destination net
unreachable.

Trace complete.

C:\Documents and Settings\itunes>tracert phobos.apple.com

Tracing route to phobos.apple.com [17.250.236.65]
over a maximum of 30 hops:

1 1 ms 1 ms 2 ms 192.168.1.1
2 10 ms 8 ms 6 ms 10.96.32.1
3 9 ms 8 ms 8 ms pos1-0.ptldmeptl-rtr01.nyroc.rr.com [24.25.160.4
9]
4 25 ms 24 ms 23 ms rdc-24-92-224-61.nyroc.rr.com [24.92.224.61]
5 25 ms 29 ms 23 ms son0-0-1.syrcnyspp-rtr06.nyroc.rr.com [24.92.224
.229]
6 32 ms 32 ms 31 ms 4.78.166.241
7 36 ms 39 ms 38 ms ae-2-56.bbr2.NewYork1.Level3.net [4.68.97.161]
8 116 ms 112 ms 112 ms as-0-0.bbr1.SanJose1.Level3.net [64.159.1.133]
9 120 ms 118 ms 112 ms so-14-0.hsa3.SanJose1.Level3.net [4.68.114.154]

10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 ^C
C:\Documents and Settings\itunes>

Windows XP

my trace dies at the same point:
so-12-0.hsa3.SanJose1.Level3.net [4.68.125.146]

I live in the NE, have Road Runner and am getting a "network connection" error too. Any suggestions????

I'm using TimeWarner Cable modem and I'm having the same issues as described in other comments. I can't access iTunes or download purchased music. Apple responded to my email, but said that I should contact my ISP. I can access the internet using Safari, no problem. It appears that this is an iTunes problem with so many other people having the same problem. Come on Apple, your quality has always been outstanding. That's why I converted from Windows many years ago. Let's fix this.

Hi,

I have been having problems connecting to the store and when I happen to get connected the preview does not work. This has been happening since late Friday. I use time warner rr also. I called them and they found nothing wrong with my connection. I specifically asked about itunes and apple. They said it should work so I should call Apple.

I ran the same trace you all have been running. I also die at the same spot.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>tracert phobos.apple.com

Tracing route to phobos.apple.com [17.250.236.65]
over a maximum of 30 hops:

1 7 ms 5 ms 7 ms 10.82.224.1
2 9 ms 9 ms 8 ms srp2-0.ungvwiykvl-rtr1.wi.rr.com [24.160.226.66]

3 12 ms 8 ms 8 ms srp14-0.milwwirtco-rtr1.wi.rr.com [24.160.225.1]

4 43 ms 31 ms 25 ms RDC-24-94-160-33.kc.rr.com [24.94.160.33]
5 32 ms 31 ms 33 ms ge-5-1-203.hsa1.StLouis1.Level3.net [4.79.132.13
]
6 57 ms 53 ms 52 ms ae-4-4.ebr1.Denver1.Level3.net [4.69.132.182]
7 87 ms 76 ms 84 ms ae-3.ebr2.SanJose1.Level3.net [4.69.132.57]
8 76 ms 75 ms 76 ms ae-2-54.bbr2.SanJose1.Level3.net [4.68.123.97]
9 75 ms 75 ms 76 ms so-13-0.hsa3.SanJose1.Level3.net [4.68.121.234]

10 * * * Request timed out.


AMD 64bit ASUS Windows XP Pro

AMD 64bit ASUS Windows XP Pro

This is most definitely an Apple server (iTunes Store server(s)) issue and not a user-based issue! If one just reads the myriad of posts with all the different locales and ISPs, the problem is on the Apple end. I feel confident Apple is aware of this problem; it's difficult to explain why they haven't posted an Administrative reply or posted a notice about the problem. I am basically a new Mac user and have been tremendously impressed by the quality and committment of Apple and trust them in this matter. Patience is a virtue.

Thanks & God Bless!

Rick

I'm having trouble with iTunes as well. I have Road Runner on both my Mac and PC. iTunes is experiencing trouble connecting to the Music Store on both machines. iTunes worked long enough to allow me to purchase a tv show. Unfortunately when iTunes tried to start the download, a network error occured.

I am surfing the net just fine on both machines. No noticeable problems with normal web function. Not behind any proxies. I am assuming Apple is having troubles. Is there a place Apple posts alerts for network problems?

iBook G4 Mac OS X (10.4.8) 1.2 GHz PowerPC G4 1.25 GB of DDR SDRAM

Same here, it was connecting sporadically this morning, but as of now... nothing. A company this big, with such a large percentage of the download music market should be doing better to ensure redundancy, especially when there is DRM involved.

I still cant get the trace to run. I am using RoadRunner/AOL same version as all of you. And I am in Ohio. What the heck am I doing wrong?? Just called Time Warner and they said since everything was running fine except ITunes; then that is what is causing the problem.

I've been having the same issue all weekend. Broken link pic's within the store. Download issues. iTunes doesn't seem to have a problem with my pressing the BUY button, but the downloads don't start or sneak in if I open and close iTunes several times. Luckily i was able to get the latest BSG episode, that is the only LARGE file that I have tried to get this weeken. I've been trying to get three tracks that I purchased earlier today and one finally got through....

yes can't access the music store either..itunes 7 is a mess!