iris12

Q: Watch not syncing with iPhone activity app

My watch does not always sync my activity to the activity app on iPhone. I have to reboot my phone to get my activity to sync. Anyone else finding this issue?

Apple Watch, iOS 8.3

Posted on May 1, 2015 3:01 PM

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Q: Watch not syncing with iPhone activity app

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  • by Alexroet,

    Alexroet Alexroet May 1, 2015 7:03 PM in response to iris12
    Level 2 (323 points)
    May 1, 2015 7:03 PM in response to iris12

    Mine syncs, but it takes a WHILE.  I haven't figure out what triggers the dump, but I have noticed it definitely takes some time after I finish a workout before the activity app on my phone updates.

  • by Rick_MB,Helpful

    Rick_MB Rick_MB May 1, 2015 7:48 PM in response to Alexroet
    Level 1 (5 points)
    May 1, 2015 7:48 PM in response to Alexroet

    Yeah having the exact same problem, its seems to take hours at times even when connected to WIFI. Restarting the app doesn't work but restarting the phone seems to do the trick. Would be nice if it would sync more often or there was at least an option on the phone app to force a sync.

     

    Apple Watch, IOS 8.3

  • by iris12,

    iris12 iris12 May 3, 2015 8:54 AM in response to Rick_MB
    Level 1 (0 points)
    May 3, 2015 8:54 AM in response to Rick_MB

    II'm still having this issue. I restarted my watch and iPhone today to get it to sync. I hope I don't have to keep on doing this and that apple will fix this problem soon.

  • by AVRHack,

    AVRHack AVRHack May 3, 2015 11:14 PM in response to iris12
    Level 1 (95 points)
    Mac OS X
    May 3, 2015 11:14 PM in response to iris12

    YYep mine synced the first three days then nothing since despite restarting. Unbelievable Apple missed this.

  • by Ncanyon,

    Ncanyon Ncanyon May 4, 2015 3:14 AM in response to iris12
    Level 1 (0 points)
    May 4, 2015 3:14 AM in response to iris12

    IM having the same issue.  Rebooting phone worked once, but just noticed that all of yesterday's updates didn't get to activity app on iPhone, although the badges I earned for the activity dId!  So I know the watch synced since I now have badges that reflect correctly, but don't match the activity level stored on phone.  Weird.

  • by weezed,

    weezed weezed May 12, 2015 6:50 PM in response to iris12
    Level 1 (0 points)
    May 12, 2015 6:50 PM in response to iris12

    My activity app isn't syncing either.  It's strange how things USED to work, but no longer do.  I've had the watch for 12 days, and apparently have only stood during the first 3 days.  Walks outside used to register as workouts, and now I get 0 minutes on the exercise wheel (even when starting the activity using the workout app).  It's pretty frustrating since I only got the watch for the fitness aspect.  Fitbit is looking pretty good right about now.

  • by westroadrider,

    westroadrider westroadrider May 15, 2015 5:42 AM in response to iris12
    Level 1 (0 points)
    May 15, 2015 5:42 AM in response to iris12

    Same here.  I used to reboot the phone and it would sync but not anymore.

  • by Otherworlds,Helpful

    Otherworlds Otherworlds May 16, 2015 6:10 AM in response to westroadrider
    Level 1 (10 points)
    May 16, 2015 6:10 AM in response to westroadrider

    TThere is a setting on the iPhone watch app. Scroll down to activity / progress update. I switched mine to none and it synced straight away.

  • by liubound,

    liubound liubound May 27, 2015 6:37 PM in response to Otherworlds
    Level 1 (0 points)
    May 27, 2015 6:37 PM in response to Otherworlds

    This is the best solution to the problem, following the person above me by going into the Apple Watch App under activity and changing Progress Update to none. Actually if you read the fine print under "Progress Updates" you'll understand why it doesn't sync right away. Best of luck people as we navigate this new world of Apple Watch Land...

  • by stocky2605,

    stocky2605 stocky2605 Jun 5, 2015 11:54 PM in response to liubound
    Level 1 (10 points)
    Jun 5, 2015 11:54 PM in response to liubound

    same issue here. I cannot find "Progress update", do I miss something?

    There is only available (I've translated quick&dirty from German to EN): Checks, reminder to stand up, status updates, goals reached, success, week summary'

    The only way to get it synced is rebooting the iPhone :-(

  • by liubound,

    liubound liubound Jun 6, 2015 6:00 AM in response to iris12
    Level 1 (0 points)
    Jun 6, 2015 6:00 AM in response to iris12

    You must use the apple watch app on your iPhone to get to progress updates. It can be found as the silver watch on a black square icon on your iPhone. If you can find simply pull the screen on you iPhone down and search for it. Once you find it and open itake sure your in the My Watch tab. You will know you are if you look at the bottom of the screen and my watch it highlighted in Orange. Scroll down to fifth section and select activity. Then scroll down to progress updates and select it. Clice on none. Your watch and phone will automatically sync. Then I go back and change my progress updates to every four hours because I like the support throughout the day. So actually if I do a workout and want to see it in activity right away I change progress updates to none and then change it back to every four hours all the other times of day. Hope this helps and make sense.

  • by ShadowBJ21,

    ShadowBJ21 ShadowBJ21 Jul 4, 2015 10:53 AM in response to stocky2605
    Level 1 (10 points)
    Jul 4, 2015 10:53 AM in response to stocky2605

    Maybe you found it already, but the progress setting they are talking about is "Statusmeldungen" in german ;-)

     

    I  have the same problem. Usually it updated a few minutes up to an hour later. But yesterday it didn't update after my workout and also didn't update anything from today.

     

    Funny thing is that mine was set to "none" already. So I set it to some other value (4h) and it updated right away. So it seems changing anything here is a trigger to update. Seems indeed to be a bug (and as others reported, it had worked fine in the beginning. Not sure if it came over time or is a bug introduced with 1.01)

  • by SirSatish,

    SirSatish SirSatish Jul 5, 2015 6:10 AM in response to Otherworlds
    Level 1 (0 points)
    Jul 5, 2015 6:10 AM in response to Otherworlds

    It worked once, but back to the same problem.  Mine will sync if I reset the phone or the watch, but the problem returns the next day.

  • by chadsteiner13,Helpful

    chadsteiner13 chadsteiner13 Jul 6, 2015 6:29 PM in response to iris12
    Level 1 (5 points)
    Jul 6, 2015 6:29 PM in response to iris12

    Had this same issue.

     

    My fix was simple:

     

    swipe up on Apple Watch to access Glances.

     

    In the Settings glance, touch the Airplane to put the watch in "Airplane Mode".

     

    That disconnects Apple Watch from iPhone.

     

    Touch the Airplane again to reconnect Apple Watch to iPhone and the activity app automatically syncs.

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