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Question: Watch not syncing with iPhone activity app

My watch does not always sync my activity to the activity app on iPhone. I have to reboot my phone to get my activity to sync. Anyone else finding this issue?

Apple Watch, iOS 8.3

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May 1, 2015 7:48 PM in response to Alexroet In response to Alexroet

Yeah having the exact same problem, its seems to take hours at times even when connected to WIFI. Restarting the app doesn't work but restarting the phone seems to do the trick. Would be nice if it would sync more often or there was at least an option on the phone app to force a sync.


Apple Watch, IOS 8.3

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May 12, 2015 6:50 PM in response to iris12 In response to iris12

My activity app isn't syncing either. It's strange how things USED to work, but no longer do. I've had the watch for 12 days, and apparently have only stood during the first 3 days. Walks outside used to register as workouts, and now I get 0 minutes on the exercise wheel (even when starting the activity using the workout app). It's pretty frustrating since I only got the watch for the fitness aspect. Fitbit is looking pretty good right about now.

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Jul 6, 2015 6:29 PM in response to iris12 In response to iris12

Had this same issue.


My fix was simple:


swipe up on Apple Watch to access Glances.


In the Settings glance, touch the Airplane to put the watch in "Airplane Mode".


That disconnects Apple Watch from iPhone.


Touch the Airplane again to reconnect Apple Watch to iPhone and the activity app automatically syncs.

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May 27, 2015 6:37 PM in response to Otherworlds In response to Otherworlds

This is the best solution to the problem, following the person above me by going into the Apple Watch App under activity and changing Progress Update to none. Actually if you read the fine print under "Progress Updates" you'll understand why it doesn't sync right away. Best of luck people as we navigate this new world of Apple Watch Land...

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May 1, 2015 7:03 PM in response to iris12 In response to iris12

Mine syncs, but it takes a WHILE. I haven't figure out what triggers the dump, but I have noticed it definitely takes some time after I finish a workout before the activity app on my phone updates.

May 1, 2015 7:03 PM

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Question marked as Helpful

May 1, 2015 7:48 PM in response to Alexroet In response to Alexroet

Yeah having the exact same problem, its seems to take hours at times even when connected to WIFI. Restarting the app doesn't work but restarting the phone seems to do the trick. Would be nice if it would sync more often or there was at least an option on the phone app to force a sync.


Apple Watch, IOS 8.3

May 1, 2015 7:48 PM

Reply Helpful (9)

May 4, 2015 3:14 AM in response to iris12 In response to iris12

IM having the same issue. Rebooting phone worked once, but just noticed that all of yesterday's updates didn't get to activity app on iPhone, although the badges I earned for the activity dId! So I know the watch synced since I now have badges that reflect correctly, but don't match the activity level stored on phone. Weird.

May 4, 2015 3:14 AM

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Question marked as Helpful

May 12, 2015 6:50 PM in response to iris12 In response to iris12

My activity app isn't syncing either. It's strange how things USED to work, but no longer do. I've had the watch for 12 days, and apparently have only stood during the first 3 days. Walks outside used to register as workouts, and now I get 0 minutes on the exercise wheel (even when starting the activity using the workout app). It's pretty frustrating since I only got the watch for the fitness aspect. Fitbit is looking pretty good right about now.

May 12, 2015 6:50 PM

Reply Helpful (6)
Question marked as Helpful

May 27, 2015 6:37 PM in response to Otherworlds In response to Otherworlds

This is the best solution to the problem, following the person above me by going into the Apple Watch App under activity and changing Progress Update to none. Actually if you read the fine print under "Progress Updates" you'll understand why it doesn't sync right away. Best of luck people as we navigate this new world of Apple Watch Land...

May 27, 2015 6:37 PM

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Jun 5, 2015 11:54 PM in response to liubound In response to liubound

same issue here. I cannot find "Progress update", do I miss something?

There is only available (I've translated quick&dirty from German to EN): Checks, reminder to stand up, status updates, goals reached, success, week summary'

The only way to get it synced is rebooting the iPhone :-(

Jun 5, 2015 11:54 PM

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Jun 6, 2015 6:00 AM in response to iris12 In response to iris12

You must use the apple watch app on your iPhone to get to progress updates. It can be found as the silver watch on a black square icon on your iPhone. If you can find simply pull the screen on you iPhone down and search for it. Once you find it and open itake sure your in the My Watch tab. You will know you are if you look at the bottom of the screen and my watch it highlighted in Orange. Scroll down to fifth section and select activity. Then scroll down to progress updates and select it. Clice on none. Your watch and phone will automatically sync. Then I go back and change my progress updates to every four hours because I like the support throughout the day. So actually if I do a workout and want to see it in activity right away I change progress updates to none and then change it back to every four hours all the other times of day. Hope this helps and make sense.

Jun 6, 2015 6:00 AM

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Jul 4, 2015 10:53 AM in response to stocky2605 In response to stocky2605

Maybe you found it already, but the progress setting they are talking about is "Statusmeldungen" in german ;-)


I have the same problem. Usually it updated a few minutes up to an hour later. But yesterday it didn't update after my workout and also didn't update anything from today.


Funny thing is that mine was set to "none" already. So I set it to some other value (4h) and it updated right away. So it seems changing anything here is a trigger to update. Seems indeed to be a bug (and as others reported, it had worked fine in the beginning. Not sure if it came over time or is a bug introduced with 1.01)

Jul 4, 2015 10:53 AM

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Jul 6, 2015 6:29 PM in response to iris12 In response to iris12

Had this same issue.


My fix was simple:


swipe up on Apple Watch to access Glances.


In the Settings glance, touch the Airplane to put the watch in "Airplane Mode".


That disconnects Apple Watch from iPhone.


Touch the Airplane again to reconnect Apple Watch to iPhone and the activity app automatically syncs.

Jul 6, 2015 6:29 PM

Reply Helpful (6)

Jul 8, 2015 12:03 AM in response to chadsteiner13 In response to chadsteiner13

I also get the syncing problem and the Airplane Mode solution seems like a good temporary fix. There seems to be a bug in the Activity app, either on the Watch or the Phone, which affects the bluetooth connection and thus the syncing. I also find that the syncing becomes inactive when I recharge my devices. It means I have to reboot everytime I charge my Watch or my Phone. Not good. I hope Apple can send out a software fix soon.

Jul 8, 2015 12:03 AM

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Question: Watch not syncing with iPhone activity app