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Bluetooth Interference - Apple Watch and iPhone 6

I'm not sure which one could be the culprit, but I since I introduced the Apple Watch to my work environment, my Apple Bluetooth Mouse and when I'm playing music from my iPhone to my bluetooth sound bar is experiencing interference.


The mouse will go sluggish. Almost as if it isn't communicating correctly with my computer and stutter as I move it.


When I'm playing music via Bluetooth, the music will constantly cut out. This is not a problem I had before. It happens when I'm streaming from either my MacBook Pro or my iPhone to my bluetooth speakers.


And when I'm using my Jaybird Bluetooth headset, they are starting to cut out also. They will stop playing music altogether. I have to press a button to reconnect until it disconnects again.


I think there is some correlation between these issues and my Apple Watch / iPhone connectivity.

Watch Sport 42mm, iOS 8.3

Posted on May 2, 2015 10:54 AM

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May 2, 2015 11:39 AM in response to stevenish

I posted this on the Apple Watch Hardware board as well:
There seems to be conflicts with the Apple Watch, iPhone6 Bluetooth and car connectivity. The iPhone is the hub that Bluetooth goes through for both the watch and the car, the watch itself is not pairing to the car. I have an iPhone 6 Plus that has no problem connecting to my Toyota RAV4 EV audio and phone system via Bluetooth. I recently paired an Apple Watch to the phone, and all was well until the next time I got into my car. The automobile Bluetooth would no longer automatically pair with the phone, and when I forced a connection, the result was that my watch would no longer receive calls. I left it alone, and a few days later I realized that my watch had ceased other operations as well: it would no longer charge with the provided dock, and sending taps, heartbeats and on-watch texts immediately failed. Ultimately, I had to remove the car Bluetooth connection from my iPhone and reset the watch to "out of the box" settings before it became functional again. At this point I cannot connect the iPhone to the car via Bluetooth without impacting the watch. Apple Watch devs: software fix, please!

84 replies
Question marked as Helpful

May 2, 2015 11:39 AM in response to stevenish

I posted this on the Apple Watch Hardware board as well:
There seems to be conflicts with the Apple Watch, iPhone6 Bluetooth and car connectivity. The iPhone is the hub that Bluetooth goes through for both the watch and the car, the watch itself is not pairing to the car. I have an iPhone 6 Plus that has no problem connecting to my Toyota RAV4 EV audio and phone system via Bluetooth. I recently paired an Apple Watch to the phone, and all was well until the next time I got into my car. The automobile Bluetooth would no longer automatically pair with the phone, and when I forced a connection, the result was that my watch would no longer receive calls. I left it alone, and a few days later I realized that my watch had ceased other operations as well: it would no longer charge with the provided dock, and sending taps, heartbeats and on-watch texts immediately failed. Ultimately, I had to remove the car Bluetooth connection from my iPhone and reset the watch to "out of the box" settings before it became functional again. At this point I cannot connect the iPhone to the car via Bluetooth without impacting the watch. Apple Watch devs: software fix, please!

May 2, 2015 1:06 PM in response to nick101

Sent my comments in to Apple Feedback, thanks for the suggestion! (And no, doing a restart of the watch and the iPhone did not fix the problem. Had to reset the watch to factory settings before I could get it working again. Now I'm just avoiding pairing my iPhone with the car, which is inconvenient to say the least!)

May 2, 2015 1:52 PM in response to nick101

nick101 wrote:


Can I suggest you post this to the Apple feedback site (link below) - the dev won't see it her (Apple doesn't participate directly). Or call Apple support - this is the first instance I've seen of Bluetooth interference.


I personaly haven't experienced it, either, fortunately. I use a BT keyboard with my iPad and BT speakers or headphones much of the time. So far, no issues.

May 2, 2015 6:18 PM in response to rickh710

I am having a similar problem as RickH except my issue is with a house phone. I use an AT&T detec6 house phone with wireless handsets in every room. The AT&T has a great Bluetooth feature that allows you to connect up to two iPhones so that if either my land line or one of the iPhones has an incoming call then you can answer the call from any wireless handset as long as your phone is within the Bluetooth distance requirement from the base station. It also allows you to use a handset to call out on your iPhone line. This is good for people withou a land line.


Here is the issue. When the Apple Watch is paired with the iPhone at the same time as the AT&T base station, the Apple Watch will not answer the incoming iPhone call. I can answer on the iPhone but not the watch. Interestingly though is that I can start an outgoing call with the watch, just not receive. If I remove the bluetooth pairing from the AT&T base station, then the Apple watch will answer and works fine.


i Hope this was just an oversight by Apple. We should have the option to connect to any attached voice enabled device paired with the iPhone. Wheat her it is your automobiles Bluetooth hands free device, a Bluetooth house phone or a Bluetooth headset. Which I don't have one to try. They should all be available as an option depending on your situation.

May 2, 2015 7:56 PM in response to floyd0

floyd0 wrote:



Here is the issue. When the Apple Watch is paired with the iPhone at the same time as the AT&T base station, the Apple Watch will not answer the incoming iPhone call. I can answer on the iPhone but not the watch. Interestingly though is that I can start an outgoing call with the watch, just not receive. If I remove the bluetooth pairing from the AT&T base station, then the Apple watch will answer and works fine.``

I suspect your problem may actually be different than the OP's. You may be running into competing BT profiles. Both devices may be trying to use the same BT profile on the watch, which wouldn't work.

May 2, 2015 10:27 PM in response to stevenish

I am having a similar problem. I received my Apple watch yesterday and within 10 minutes of opening and syncing had to take a drive. I listen to podcasts almost exclusively in my car and immediately notice that every 5-10 seconds the audio began cutting out in the podcast for just a fraction of a second in my 2014 Toyota Highlander streamed from my iPhone 6 Plus.. It has been doing that all weekend.... Hoping there is actually a fix for it capable of being patched and not a hardware issue.

May 3, 2015 1:19 PM in response to IdrisSeabright

So if two devices of the same BT profile are connected then you are saying there is a conflict and only one device will work? Is there a way to prioritize the devices so that one will connect and disregard the other? How can I determine what profile the watch is using? All I found was this iPhone supported profile linkiOS: Supported Bluetooth profiles - Apple Support.

May 20, 2015 10:45 AM in response to stevenish

I'm having this issue too, with a Plantronics bluetooth headset. Audio cuts out or signal is lost all together when using it with my iPhone or Mac while Apple Watch is nearby. I have never had issues with it in the past and the audio comes back when I turn off the apple watch OR switch to the internal speaker on my phone/mac. I called applecare and they are having an engineer look into the case. Will post an update when I hear back. Would encourage others to do the same if you're having bluetooth issues so Apple looks into it.

Jun 7, 2015 3:50 PM in response to stevenish

Update, I finally made an appointment at the Apple Store. We reset the watch to factory and unpaired all devices. We then added the watch back and then added the bluetooth devices afterwards. This seemed to fix it for about a week. Had the issue pop up again so I went back. This time it was suggested that I perform a restore on the phone. This is a very labor intensive process as you guys know, but I am at my wits end. Will report back.

Jun 10, 2015 11:38 AM in response to stevenish

I've been in touch with applecare about my bluetooth issues (causing interference with my Plantronics Legend headset and Jaybird Bluebuds X headphones). They forwarded my case to the product engineering team who said they will investigate and release a bluetooth patch as part of the next apple watch software update. So keep your eyes out for an update which hopefully will fix this!

They told me it could be about a month before the 1.0.3 release.

Bluetooth Interference - Apple Watch and iPhone 6

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