Bluetooth Interference - Apple Watch and iPhone 6

I'm not sure which one could be the culprit, but I since I introduced the Apple Watch to my work environment, my Apple Bluetooth Mouse and when I'm playing music from my iPhone to my bluetooth sound bar is experiencing interference.


The mouse will go sluggish. Almost as if it isn't communicating correctly with my computer and stutter as I move it.


When I'm playing music via Bluetooth, the music will constantly cut out. This is not a problem I had before. It happens when I'm streaming from either my MacBook Pro or my iPhone to my bluetooth speakers.


And when I'm using my Jaybird Bluetooth headset, they are starting to cut out also. They will stop playing music altogether. I have to press a button to reconnect until it disconnects again.


I think there is some correlation between these issues and my Apple Watch / iPhone connectivity.

Watch Sport 42mm, iOS 8.3

Posted on May 2, 2015 10:54 AM

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Posted on Oct 28, 2015 5:21 AM

...me too - I have three Bluetooth connections in total when sitting in my car. Two go to the Car Entertainment System (Kenwood DNX4280BT) for phone and audio streaming, another one serves the Apple Watch. I'm on iOS 9.1, by the way. And I have clearly identified the Apple Watch BT connection as the one that's interfering with the other two. Mostly, I have a very rough phone connection and bad audio streaming, both with interruptions, crackling etc. then.

The workaround that I momentarily use before entering my car is to switch Flight Mode on and then again off on my iPhone which leaves the Watch in Flight mode so that the Watch's BT connection stays temporarily disabled. After a little while, when the phone and audio streaming BT connections are safely established, I switch the Watch's Flight Mode off and let it establish its BT connection to the iPhone. Then, everything works fine, but obviously it's really a hassle to go through this procedure every time I enter my car, especially when just stopping for some gas or similar.

It seems to be some sort of "timing" problem. Like I said, after the phone and audio connections are established, I can enable the Watch's BT connection safely but not vice versa.

Hope this will be fixed anytime soon, but somehow I have little hope for that...


G.

84 replies

Jul 6, 2015 3:21 AM in response to techietype

Sadly running the latest Apple Watch 1.0.1 software, I get tremendous interference with other devices.


Both other bluetooth devices that connect to the same phone, and even things like PS3 hand controllers are unusable unless my Apple Watch is in flight mode.


Audio calls in the car with bluetooth, work and home systems all suffer in the same way.


Very frustrating, and hoping Apple will put a fix in for this soon.

Jul 29, 2015 3:04 PM in response to Matthew Carter

Same exact thing here with my BMW X5. With a google search I see that we're not the only one's with BT problems and iOS 8.x, Apple Watch and Car BT systems. And from this thread it seems it's not limited to cars but to many BT devices. Looks like Apple has a serious bug in it's iOS/Apple Watch BT code which is interfering with other devices. In my case, the only fix in my car is to turn off the Apple Watch -- which means this Apple Watch is likely going back to the Apple Store.

Dec 13, 2015 11:33 AM in response to gerofromronnenberg

gerofromronnenberg wrote:


I can confirm what Matthew Carter wrote. There is definitely no change in the interference problems at all. Last night I thought there was because I didn't have a single interference in about 30 minutes (my way home from work). But this morning (when driving to work), playback got jerky after approx. 1 min playing time.


So yes - let's hope that Apple will fix this in a later update. Until then, flight mode is your only friend.


Best

Yes agree same problems. It is three days after the update and for 3 days no interference with my Mazda Connect. Today thought big time, dropping and connecting my ipone -- both audio and the cell part and contacts list. Would connect, then loose connection, connect loose connection, actually worse than with 9.1 and watchOS 2.01. So like my experience with the later OS's the interference comes and goes (I would have a week where no airplane mode needed for watch then back and needed). But the phone part (for calling and all) always had no problems before these updates just the bluetooth audio for me with Mazda Connect. Now both are having issues this is regression rather than improvement. My $700 wrist tech is causing issues with my new $25K Mazda, a real pain apple!

May 2, 2015 1:52 PM in response to nick101

nick101 wrote:


Can I suggest you post this to the Apple feedback site (link below) - the dev won't see it her (Apple doesn't participate directly). Or call Apple support - this is the first instance I've seen of Bluetooth interference.


I personaly haven't experienced it, either, fortunately. I use a BT keyboard with my iPad and BT speakers or headphones much of the time. So far, no issues.

Jul 25, 2015 6:30 PM in response to stevenish

My wife just encountered this problem with her new Apple Watch. She got it less than 24 hours ago and had been enjoying it all morning and into the afternoon. Then she turned to pairing a new set of Bluetooth 4.0 headphones with her iPhone 6 Plus - with the intention of using them when she's listening to her music library (or other features) on Apple music. She was excited about the fact that she would be able to control Music with the Watch, rather than digging her phone out of her purse. To her significant dismay, within 60 seconds of the phone's successful pairing with headphones, the phone disconnected the watch and refused to recognize It again. We finally had to unpair the watch from the phone, which took the phone almost 20 minutes, and do a lengthy process (over an hour) of trying to restore the pairing and recover the many ways in which she had already personalized the watch (which were all gone). Eventually the watch offered us the option to try to rescue all her changes by doing a "Restore from Backup," accompanied by the name my wife had given the phone, and we let it go to work. Ten minutes later, the phone and the fully recovered watch were successfully paired - and they worked fine with the new headphones. However, for about 15 minutes after she turned off the music and the headphones, the Bluetooth connection between the phone and watch cycled every 2-3 seconds between "Connected" and "Not connected" on the phone's Bluetooth Settings screen. There was no apparent effect of this cycling on the watch - and for the last half hour the link has stayed stable at "Connected." She will call Customer Support about this on Monday, but it seems like it's the same problem y'all are having. Until a patch or the upgrade to Watch OS 2.0 arrives this fall, she plans to set her watch into "Airplane Mode" whenever the possibility of Bluetooth conflicts seems likely. She really does NOT want to have to do a full "Restore from Backup" every day (or even more often). THIS ISSUE REALLY NEEDS TO BE ADDRESSED IN TIMELY FASHION BY APPLE!!!

Jul 29, 2015 5:39 PM in response to deggie

You wrote: "YOUR argument is there is a bug inApple's BT implementation on the iPhone 6. But if that were true it would affect EVERY iPhone 6." Again, just because there is a bug in the hardware, software or firmware does not mean every iPhone 6 user would see it manifest. To the contrary, many iPhone users don't pair their phones to their cars or other devices at all so they would not see it manifest ever. It would manifest for those iPhone 6 users who had their phones paired to hardware/software class of BT devices which required the lines of flawed code (say, for example, all iPhone 6 users who paired their phones with BT ver 2.0 devices) -- which explains the many pages of articles and forums I pasted at the end of my last post. Just because you happened to be paired with one version of BMW BT hardware/software which doesn't yield an error (for example your X3 could be using a more recent/updated or much older version of BT hardware and software than mine), this doesn't mean iOS BT code is bug free, it means the iOS code lines your setup is using aren't causing errors. Your setup may be using BT 3.0 entirely. Mine could be using a mix of BT 1.0, 4.0 and 3.0... There are many variables.

I would normally be inclined to say that it's the many other manufacturers code which is at fault, except well if many other BT device manufacturers products (cars, mice, keyboards, etc) are all having problems with Apple iPhones (I never limited it to iPhone 6s, as there are reports of iPhone 5s having the same issue) running iOS 8.x, then logic says there is an apparent common denominator in the equation (Apple). You may be correct that it's all coincidence, but it bears investigating by Apple. Nevertheless, just because yours is working fine does not mean there isn't a problem in Apple's code or hardware somewhere which manifests for many others. That dog just doesn't hunt.

Jul 29, 2015 6:33 PM in response to deggie

Don'y cherry pick evidence. In total the numerous links demonstrate a long standing myriad of BT connectivity in iOS 8.x with many kinds of devices, not just BMW cars. For example, this article (http://www.autoconnectedcar.com/2015/03/why-ios-8-2-doesnt-fix-all-bluetooth-iss ues-for-car-owners-more-carplay-coming/) mentions that iOS has had a well-known, long-standing BT problem and goes onto say "We have comments from readers that there are still [iOS] Bluetooth problems reported with BMW, Audi, Acura, MINI, GM(Chevy, GMC, Cadillac, Buick), Honda, Kia, Toyota, Volkswagen, Mercedes-Benz, Mazda, Lexus, Fiat, Hyundai, Chrysler, Acura, Mazda and more."


So again, just because your BMW X3 works fine with your iPhone 6 and Apple Watch, doesn't mean that Apple didn't write a bug into the thousands of lines of code in their bluetooth application of the iPhone and Apple Watch. If iPhone users are having BT problems with "BMW, Audi, Acura, MINI, GM(Chevy, GMC, Cadillac, Buick), Honda, Kia, Toyota, Volkswagen, Mercedes-Benz, Mazda, Lexus, Fiat, Hyundai, Chrysler, Acura, Mazda and more" -- Apple should get spend more time talking to users who report problems and less time trolling them.


And as for reporting to Apple, of course I reported it to them via their web reporting form. And maybe they'll follow up on it (but as a current Apple beta tester, my experience says they won't). But from your incessant attempts to dismiss my (and others' reporting here in the forums which we all know Apple reads) it would appear Apple is paying you to troll the forums in a pathetic attempt to dismiss user reports. The problem is that you're attempting to place blame anywhere but on Apple, without any evidence upon which to make such claims. Therefore they are not persuasive.


As for you pairing your phone with my car, that's pretty laughable. But what would be great is if someone from Apple (not you, but a real no kidding iOS engineer) called me, and/or others who've tried to report these issues in the forums (before peeps like you earned a paycheck trying to dismiss our reports as baseless) to replicate/fix the issue. But it's pretty obvious that Apple has instead decided to "deny, deny, deny" these BT issues and try to shift blame on auto (and apparently other hardware device) manufacturers. It's a pretty common tactic by corporations more interested in boosting the next quarter's profit margin than on providing the best quality products to their customers. It's also what cost Microsoft its limitless profitability and dominant position in PC operating systems.


So let's stop with your personal car anecdotes and focus instead on the countless examples of other people having issues with IOS BT connectivity with MANY kinds of BT devices (cars, mice, keyboards, etc). Bottom line: Apple devices are not playing well with a myriad of them (unless you think everyone is just lying), and if it were just one or two devices, well that wouldn't indicate a problem at Apple's end, but problems with over 20 auto manufacturers (and numerous other device manufacturers) it's safe to say the APPLE IS THE COMMON DENOMINATOR. This doesn't mean Apple products are not great, I own so many different kinds of Apple products because they are great. But just because Apple does a great job on their products does not mean they didn't make a mistake in their BT code, any more than the fact that your iPhone works great with your BMW or two other BMWs means that Apple didn't make a mistake in their BT code. Anecdotal evidence is simply not persuasive. Empirical evidence is, and while we are far from having an air tight empirical case that Apple made an error in their coding, the sheer number of complaints with Apple as the common denominator makes it worth Apple's time to investigate.

Nov 7, 2015 10:32 AM in response to gerofromronnenberg

Slame problem with my new watch and my Mazda 6 and my iPhone 6s Plus. Music syncing was perfect since the update recently of bluetooth to 4.2 by apple.


Now i get the dropping of music intermittently and the Mazda display does not show the music time counting off. Very obvious interference by my new watch. I guess I will have to put in airplane mode when driving. I'm using watch OS 2.01 so have latest OS.


Hope they find a fix.


Russ

Dec 3, 2015 2:44 PM in response to nick101

nick101 wrote:


Can I suggest you post this to the Apple feedback site (link below) - the dev won't see it her (Apple doesn't participate directly). Or call Apple support - this is the first instance I've seen of Bluetooth interference.


It might be that a restart would fix it - worth a try


http://www.apple.com/feedback/

Just gave them feedback on this recurring issue for me with my Mazda Connect system


Russ Jacobson

Jul 29, 2015 5:10 PM in response to deggie

My argument is more than cogent, it's valid. But given you've failed to address them or the evidence, your critique's useless, invalid and totally unpersuasive.


Now onto your arguments: at their core they amount to A: "my car doesn't have the problem, so therefore no other car from the same manufacturer can have the problem either" and B: "previous versions of iOS have had BT issues (which you proclaim without any supporting empirical evidence were the fault of the auto manufacturers), so therefore it's the fault of auto manufacturer's that iOS 8 is now having bluetooth connectivity issues" -- both of which have numerous fundamental fails of basic logic which render them invalid. By the way, you might see if a Texas university near you offers a class in basic logic in order to strengthen your skills in basic argument. The latter is so flawed I could write many pages about your failures of basic logic and supporting evidence. But in the interest of brevity, I'll just rip the former to shreds: Your single error-free outcome with your particular equipment doesn't render invalid the countless problematic outcomes being reported with similar or different equipment. Similarly, if you had smoked cigarettes for decades without developing lymphoma, your single, particular cancer-free outcome doesn't render invalid the empirical causal connection between cigarette smoking and the lymphomas presented in hundreds of thousands of people who also smoked for years. That's why scientists use EMPIRICAL, PEER-REVIEWED evidence to draw conclusions and not "a single outcome of some self-proclaimed (from your profile) former cop turned slacker."


Contrary to your pathetic attempt at invoking the common defense of ad hominem attack, I actually didn't call you names at all. Actually I made an observation about your behavior (a behavior which is called trolling) -- and given that you trolled another user on this thread, and you're tolling me now, it's a correct observation supported by the evidence.


As for your statement "Apple adheres to all current BT standards as does the manufacturer of the chipset maker that they buy from" -- how can you make this statement authoritatively? Are you the Apple, Inc. programmer who programmed the BT software and firmware in iOS 8.x and Apple Watch OS 1.X? Are you the procurement officer who procured the BT hardware in the iPhones and Apple Watch raised in this thread? To which exact BT standards are you opining? All of them? To which versions of iOS are you opining? All of them? To which exact chipsets are you opining? All of them? To which exact chipset manufacturers are you opining? All of them? To which chipset firmware versions are you opining? All of them? Etc, etc, etc...


Recommendation: Go troll someone else, you are persuading nobody.



Bluetooth Interference - Apple Watch and iPhone 6

Watch dropping Bluetooth signal

https://www.reddit.com/r/applehelp/comments/34n52s/apple_watch_iphone_bluetooth_ interference/

http://www.tonymacx86.com/yosemite-desktop-support/163740-apple-watch-bluetooth- interference.html

Bluetooth On iPhone 6 keeps dropping connection to AppleWatch

Voice Quality Issues with in car bluetooth

http://www.macrumors.com/2014/10/01/ios-8-bluetooth-connectivity-issues/

http://www.imore.com/having-issues-bluetooth-connectivity-ios-8-try-these-steps- fix-it

http://www.ibtimes.co.uk/ios-8-how-fix-bluetooth-connectivity-issues-1469422

http://www.autoconnectedcar.com/2014/11/why-bluetooth-ios-8-8-1-iphone-6-6-issue s-persist-in-cars/

http://www.autoconnectedcar.com/2015/06/bluetooth-ios-8-3-iphone-5-6-issues-with -in-car-infotainment-systems-new-fix/

http://www.techradar.com/us/news/phone-and-communications/mobile-phones/ios-8-wo es-continue-with-bluetooth-problems-1267…

http://www.autoconnectedcar.com/2015/01/will-ios-8-2-update-fix-bluetooth-proble ms-with-iphone-56-and-in-car-infotainmen…

http://www.automotiveitnews.org/articles/share/578563/

http://www.gsmarena.com/apple_ios_8_found_to_cause_bluetooth_connectivity_issues -news-9817.php

http://appleinsider.com/articles/14/10/03/apples-ios-8-update-breaks-bluetooth-c ar-connections-fix-may-be-coming-with-io…

http://www.techtimes.com/articles/46362/20150415/apple-ios-8-3-glitch-causes-iss ues-with-bluetooth-gps-accessories.htm

http://www.wirelessandmobilenews.com/2015/02/ios-8-8.1.3-iphone-owners-sing-blue tooth-blues-for-in-car-infotainment-issues-glitches.html

Dec 9, 2015 8:09 AM in response to dino_russ

Today, the new iOS 9.2 and (maybe even more important) the new watchOS 2.1 (Apple Watch) were released. Who knows - maybe Apple managed to solve the Apple Watch BT interference problem with either of those two firmware updates... I have already installed both here while being at work and will check it out later on my 30 minutes drive home. Will report in the next couple of days - keep your fingers (not your Bluetooth signals!) crossed!


Best

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Bluetooth Interference - Apple Watch and iPhone 6

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