Why my computer shut down suddenly?
Why my computer shut down suddenly?
MacBook Pro, Mac OS X (10.7.5)
Apple Event: May 7th at 7 am PT
Why my computer shut down suddenly?
MacBook Pro, Mac OS X (10.7.5)
It would be helpful if you indicated the EXACT model/year MBP that you have.
Try SMC and NVRAM resets:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
Try a safe boot:
https://support.apple.com/en-us/HT201262
Ciao.
Hi, thanks for answering...
Here is my info:
Mac book pro 13"
year 2012
Processor 2.5 GHz Intel Core i5
Software Mac OS X Lion 10.7.5 (11G63)
After 5 or more mins that I am not using it is when suddenly shut down and then I press any key and appears a message that reads "it was a problem to restart your computer" and then appears other window with a binary message and asks me is I want to report to apple.
Can you tell me why is this happening?
Thanks in advantage!!!
It would appear that the MBP had a kernel panic. Use these directions to log and post it.
https://support.apple.com/en-us/HT201753
Ciao.
Why my computer shut down suddenly?