Hi,
Im using ipad-mini. Just recently updated my ios to 8.3.
Im having an issue with my Keynote. I clicked update but just keeps on loading.
Tried deleting the app so i can reinstall it but got no luck.
Cant use keynote anymore.Hope you can help me. thanks
iPad Mini, iOS 8.3
Okay, I would first be concerned about the network you're trying to get the update from. Can you load a unique webpage in Safari? Have you noticed this behavior with other app updates besides Keynote?
Got updates only when the appstore prompt to. Noticed that keynote have been in "loading" status. Tried reseting the device then go to appstore to re-install but it just stays in "loading status".
Yes i can load a webpage in safari and yes only with keynote. Hope you can help me. Thanks
Okay. Please make sure that you're on the latest software. If not, please update.
I Have nothing worthwhile to offer exeat that I saw this same basic behavior with Keynote in this thread.
Unable to install and update Keynote on my iPad 2
I Was of no help there and I wouldn't no what else to offer other than what I explained to JazzHot in that discussion. Hopefully, Andy will be able to get this resolved for you.
I had the same problem and I finally managed to solve it using CleanMyPhone (Mac application)
If your problem is like mine, you have an incomplete Keynote stucked on your iPad.
The only way to download it again and successfully install it, is to remove the stucked Keynote from your device first.
I was unable to delete from the iPad using the standard way to delete an app from an iPad (hold the icon and tap the X)
So if you have a Mac, install CleanMyPhone and connect your iPad to your mac with USB cable.
Then look for Keynote icon under Applications in CleanMyPhone. I say icon because the title "Keynote" was not showing, there was only .app beside the Keynote icon.
Mine was stucked at 23megs. Keynote is 463megs.
Once the stucked Keynote gone, you will be able to install it.
Personally, I don't like using 3rd-party managing applications because of security reasons. I have nothing against the developer of the app you mentioned, it's just a personal preference.
after software update keynote cannot be updated nor deleted. please help.Thanks
